What We Provide

• Referral bonus opportunities

• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays

• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability 

• Employer-matched retirement saving funds

• Personal and financial wellness programs 

• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care

• Generous tuition reimbursement for qualifying degrees

• Opportunities for professional growth and career advancement 

• Internal mobility, CEU credits, and advancement opportunities

• Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals

What You Will Do

• Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services

• Practice regularly in the community, including traveling to patients’ homes, or schools, to engagefrequently with clients. Navigate emergency situations

• Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members

• Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members

• Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves asa role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed

• Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifyingrehabilitation and recovery goals

• Teaches symptom management and coping skills for resilience. Empowers clients totake a proactive role in their recovery journey and helps the client be an advocate for themself

• Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoingeducation, guidance, support and encouragement

• Develops inventory of resources that will meet the clients/consumers/members needs as identified in theassessment process.

• Provides navigation services to help clients/consumers/members connect withcommunity-based services and supports

• Documents contacts with clients/consumers/members in EMR in accordance with programpolicies/procedures, VNS Health standards, and regulatory requirements

• Assists clients/consumers/members with transition to alternate housing, when appropriate

• Participates in special projects and performs other related duties as assigned.

• FOR Recovery Coordination Agency (RCA):

• Participates in initial and ongoing trainings as necessary to maintain current knowledge of Health Home,HARP HCBS and DOH processesMaintains knowledge of the service providers in the HCBS, MCO and health home network if applicable

• Participates as part of interdisciplinary team in discussion of, planning for and actively participating intreatment goals for clients/consumers/members

• High school degree or equivalent required

• Youth Peer Advocate (YPA) and/or Family Peer Advocate (FPA) Certification(s) may be required

• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) & Certified Recovery Peer Advocate (CERPA)preferred

• Minimum of one year experience in a mental health, health care or human services setting,preferred

• Experience working with a severely mentally ill, psychological trauma, and/or substanceusing population, preferred

• Effective oral/written/interpersonal communication skills and ability to work collaboratively on an interdisciplinary team

• Computer fluency

• Valid New York State driver’s license, as determined by operational/regional needs

• Bilingual skills may be required as determined by operational needs

• Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don’t meet all criteria