Rare Opening for a Sales Manager at our busy Baltimore Chevrolet Dealership!
Income commensurate with experience.

We are seeking an experienced Sales Manager to join our winning team, our ideal candidate must have above average knowledge in new and used cars.
Chevrolet experience is a plus.

At Bob Bell, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Bob Bell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. 

Responsibilities

• Desk deals, track gross logs, and RDR cars
• Provide training and support to the sales staff and assist in closing deals
• Provide excellent customer service to potential car buyers
• Assist sales professionals in selecting the right vehicle for client
• Negotiate pricing and terms of sale and finance with clients
• Complete all necessary paperwork and documentation for car sales transactions
• Follow up with clients to ensure satisfaction and address any concerns or questions
• Assist in training sales staff in all aspects of customer service, effective communication, CSI, work organization and time management.
• Act as a role model for the Sales Associates in all aspects of motivation, organization, customer service, sales and CSI
• Motivate the sales staff to provide consistent value for the dealership’s customer.
• Monitor sales team daily productivity and give feedback and formulate plans for improvement!
• Monitor sales team interaction with customers during sale, drive and telephone for effectiveness.
• Assist in forecasting goals and objectives for the department and strive to meet them.
• Attend manager meetings and conduct sales meetings as directed.
• Address and resolve customer concerns.
• Assist in motivating, training and developing employees.
• Assist in maintaining manufacturer (CSI)Customer Satisfaction Index at or above the specified goal(s) in Sales for district, regional and national scores.

Qualifications

• Auto knowledge a must
• Highly motivated and driven individual
• High energy and must be organized
• Prior sales management experience
• Excellent communication and customer service skills
• Professional appearance and strong work ethic
• Self-motivated, goal oriented, and ability to work within a fast paced environment in a team setting
• Strong verbal and written communication are required.
• Must be able to manage in a fast-paced work environment.
• Must be able to manage a team, motivate and develop.
• Experience with CDK or other automotive software is a plus.
• Must have three plus years in an Automotive Sales Department
• Organized and friendly personality
• Professional, well-groomed personal appearance
• Strong record of positive customer satisfaction results
• Able to work with little supervision.
• Must be able to pass pre-employment screening (background & drug test)
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• CareFirst Video Visit Eligibility (see a doctor 24/7/365)!
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• We have 6 dealerships in the greater Baltimore, Maryland area!
• Employee Car Purchase Program
• Career Progression
• Great Company Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.