As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn more about BNA® Vision, our growth and expansion plan for the airport, at BNAVision.com.

Hiring Process:

• Apply online
• Interview(s)
• Offer
• Ten (10) year background check, including criminal history check, Motor Vehicle Check, pre-employment drug screen and breath alcohol test
• Onboarding

 Benefits:

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications until filled 

Starting Salary Range $57,996 - $78,906

Shift: M-F 7am-4pm (Must be flexible for B & C shift as well)

Job Summary: The Assistant Maintenance Coordinator is responsible for oversight of various Maintenance Department contract(s) to provide the airport with seamless execution of successful contract(s) including overseeing and evaluating contractor performance against performance standards and contract terms, reviewing daily operations, planning, and ongoing review of performance, adjusting as needed and acting as a liaison between internal and external customers for contract specific request related to the contract(s) as directed from the assigned Maintenance Coordinator. Other responsibilities include planning work for maintenance activities, ensuring accurate and timely completion of work, effectively communicating with internal and external business partners of ongoing project/contract work, updating scheduling, status, progress, and payment of work, and inputting and evaluating data in Computerized Maintenance Management System (CMMS).

Essential Job Duties: 

• Oversees specified major maintenance service contracts as directed from the assigned Maintenance Coordinator which can include building, custodial services, baggage handling system, landscaping, janitorial supplies, elevator, escalator, waste removal, fencing and the compressed natural gas station operations and maintenance. Measures contract performance by using Key Performance Indicators (KPIs)
• Coordinates with contractors, overseeing their operation and maintenance activities, inspecting and evaluating their work against performance standards.
• Observes and reviews all aspects and tasks of the contract for documentation and maintains records per contract.
• Ensures vendor/contractor oversight, quality control and contract evaluation meets the project and/or scope requirements.
• Develops and analyzes computerized maintenance management system (CMMS) reports and operational data to make improvements to system performance, reliability, and operating cost.
• Maintains monthly reports and other documents, such as budgets, fuel reports, maintenance statistics, baggage handling systems, passenger boarding bridges, contractor payments, and contractor-related inventory.
• Works with internal and external business partners for contract specific request, i.e. janitorial, landscaping, baggage handling, passenger boarding bridges, elevators, escalators, waste removal, and fencing.
• Maintains frequent and open lines of communication with key stakeholders, including airlines, tenants, the Transportation Security Administration (TSA), and other MNAA staff.
• Assists with planning work and assuring that the work is completed.
• Recommends plans of action to correct maintenance deficiencies, as they arise. Informs Maintenance Management team and internal business partners of issues within the contract.
• Oversees and assists with building repair projects.
• Participates in maintenance department daily operations and responds to after-hour calls.
• Works closely with Disadvantaged Business Enterprise (DBE) and Small, Minority, and Woman-Owned Business Enterprise (SMWBE) certified firms to assure equality in contract selection & completion of project work.
• Oversees elevator and escalator daily operation and ongoing maintenance. Reports and plans needed upgrades for equipment.
• Evaluates the workload between teams and assists with project management.
• Assists teams with purchase requisition approval, equipment, supply sourcing, and the budgeting process.
• Reviews and approves correct contractor invoicing.
• Assists with snow equipment preparation, involved in the coordination and successful execution of needed services during winter events (snow, sleet, ice).
• Assists with special events at the airport, including setting up the sound system.
• Orders fuel for the airline ground equipment and maintains the fuel distribution system.
• Creates documentation for finance to set up billable work orders and documentation for invoice processing.
• Collaborates with the Purchasing department to obtain bids for projects exceeding a specified financial threshold in accordance with procurement guidelines.
• Attends meetings to maintain airport operation awareness, represents Maintenance Management, as required.
• Performs tasks and monitors contract(s) as a back up to other coordinator(s), as necessary.
• May serve as signatory authority for airport employees and contractors.
• Follows all safety regulations.
• Maintains regular and on-time attendance.
• Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics: 

• Facility Maintenance: Knowledge of the policies, procedures, materials, tools, and methods for facility maintenance.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
• Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
• Proficient in Microsoft Office.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Supervision of Personnel: Skill in supervising and managing others, including planning work, providing direction, motivating workers, and identifying the best workers for the job.
• Presenting: Skill in developing and delivering presentations, both oral and written, to groups of varying size.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Learning: Displays a willingness to quickly acquire knowledge relevant to the job.
• Dependability: Acts reliably and responsibly with others.
• Initiative: Displays a willingness to take on responsibilities and challenges.
• Understands business implication of decisions; Upholds organizational values and completes tasks correctly and on time.
• Judgment and Decision Making: Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Professionalism: Demonstrates professional behavior and appearance in all situations.
• Ethical Behavior: Consistently displays ethical behavior.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.

Qualifications: 

Required: 

• Associate's Degree in a related field.
• 2-4 years building facility maintenance or related experience. 
• Valid CLASS D Driver's License.

Preferred:

• 2-4 years contract management for maintenance service contracts.
• American Association of Airport Executives (AAAE) certified member.