We are growing and looking to add to our revenue cycle team in our Richmond pediatric dental practice!

The right candidate for this opportunity will have extensive experience with all facets of Dental Revenue Cycle, dental insurances including Medicaid/CHIP and dental practice management software. Must have experience working within the portals and websites of all insurances. Must have experience working all levels of accounts receivables, both patient and insurance, aged and new.

• Organize and Strategize to Increase Collections
• Improve Insurance Processing
• Work with Leadership to Develop, Plan, Organize, and Implement Revenue Cycle Policies and Workflow to Achieve Operational Excellence
• Maintain confidentiality in Compliance with HIPAA regulations.
• Follow up on Denied / Rejected Insurance Claims
• Train Front Office Teams on Required Images, Narratives and Supporting Documentation to Process Claims.
• Post Insurance Checks
• Audit Patient Accounts
• Reduce adjustments and Bad Debt
• Process Patient Refunds
• Oversee Resolution of Contract Payment Issues, and Assisting in Collection Efforts.
• Liaison with and Support to the Dental Offices on Insurance Posting, Insurance Verifications, EOB Training, etc.
• Assist in External Financial Statement Audits, Insurance Audits/Inquiries, and Internal Compliance Requests.
• Other Duties as Requested or Assigned

Required Qualifications:

• 3 years of dental billing and/or dental front desk a must, pediatrics and ortho strongly preferred.
• Minimum of 1 year of AR or revenue cycle experience
• HS Diploma minimum; prefer advanced education in a related field
• Knowledge of Dental Insurance and Terminology and Dental Software, including CHIP
• Motivated to Collect & Resolve Claims
• Excellent Written and Verbal Communication
• Excellent Working Knowledge of MS Office, Excel and Proficient Computer Skills in General
• Extremely Detailed and Organized
• Must be a Self-starter and a Self-motivator.
• Ability to Work Independently and Follow Through on Tasks
• Strong Team Player, Analytical, Critical Thinking and Problem-solving Skills
• Ability to communicate within all levels of the organization.

Benefits Include:

• Competitive compensation based on experience.
• PTO
• 401k Match

If you meet the above requirements and are looking for a challenging role in a dynamic healthcare environment, we would love to hear from you.