SUMMARY:

Responsible for overseeing the Sanitation Specialist in providing cleaning services and for the cleaning of all assigned public Casino complex on a continual basis ensuring adherence to approved BlueWater Resort & Casino policies, procedures and standards. Ensure customer safety during the reopening of BlueWater Resort & Casino post Covid-19, the Lead Sanitation Specialist must be a self-starter who understands the intent of their responsibilities: to create a safe and sanitary environment for BlueWater Resort & Casino. As the front line of defense against Covid-19 for BlueWater customers, this person’s duties include but are not limited to using CDC and approved sanitizers and disinfectants to sanitize hard surfaces throughout the space, clearing away any items touched by guests, and maintaining a log of bathroom sanitation.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Informs Sanitation Specialist of areas that they will be responsible for.
• Maintain full responsibility for the sanitation of all public and back of house spaces, including Casino floor, slot floor high traffic areas, public restrooms, elevators, main corridors, showroom, retail, high limit room, employee dining room restrooms, all back of the house areas and any other areas that need cleaning including outside doors. By conducting routine and hourly inspections and cleaning rounds. This will include but isn’t limited to: Cleaning and disinfecting frequently touched surfaces between heavy use within their scope of work.
• Ensure all sanitation and hygiene supplies are always well-stocked for both staff and guests.
• Assist guests as needed in a professional manner; deliver towels, pillows, etc., to guest’s room when needed.
• Sweeps, scrubs, waxes, and polishes floor.
• Cleans rugs, carpets, and upholstered furniture.
• Dusts furniture and equipment.
• Polishes metalwork.
• Washes walls, ceiling, and woodwork.
• Empties wastebaskets, and empties and cleans ashtrays.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies.
• Transports small equipment or tools between departments.
• All other duties as assigned (non-gaming functions and issued gaming license permitting).

KNOWLEDGE, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

• Speak and understand the English language in order to communicate with guests and fellow team members.
• A high level understanding of interpersonal skills to productively deal with business contacts and team members at all levels of the company.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form.
• Excellent time management, problem solving and organizational skills are a must.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department.
• Dedicated to meeting and/or exceeding the expectations and requirements of internal and external clients.
• Trusted and is seen as a truthful individual who is highly respectful of others.
• Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
• Cooperate with others in the accomplishment of joint tasks and common objectives.
• Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
• Meet requirements of regular attendance in order to effectively complete job responsibilities in a timely manner.

QUALIFICATIONS & REQUIREMENTS:

High School Diploma/GED; prior experience in housekeeping or related field will waive education requirements. Must enjoy public contact. Must be able to stand for extended periods of time, reaching up to 8-hour shifts. Must be able to adhere to all BlueWater Resort & Casino and CDC guidelines in regards to the wearing of PPE (including but not limited to a mask and gloves). Must attend in-house comprehensive cleaning and disinfecting training on COVID-19 and other infectious diseases.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to stand; sit; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

Fast paced work environment with many variables that contribute to daily challenges. Involves working in close quarters with other staff members and hotel/resort guests.

ACCESSIBILITY: Restricted

Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.