Description

The medical records specialist’s responsibility is to provide general support to Bluestem Health and the clinical staff in maintaining electronic medical and paper records.

Essential Duties:

· Process incoming mail and faxes

· Managing documents in the image control system

· Answer phones in a courteous and professional manner and address questions regarding the patient medical history within the legal guidelines set forth by HIPAA regulations.

· Locating documents for clinical staff

· Data entry

· Processing Releases of Information

· Follow through on inquiries and be able to acknowledge when delegation of the task is needed

· Support other members of the medical records team and Bluestem Health team as needed or assigned

· Performs scanning of the paper health information record into the electronic health record following established guidelines. 

· Performs analysis of scanned document images to assure accuracy and legibility maintained. 

· Participates with clinic office staff, and supervisor to establish well-coordinated compliant scanning routines. 

· Promotes an atmosphere that encourages enthusiasm regarding accurate record maintenance and availability. 

· Assumes the primary responsibility for hardware tests to insure proper feeding of scanner sheets. Maintains a daily log of scanning activities as directed by the Health Information Manager. 

· Inspects the equipment to identify the cause of errors or other problems or defects. Demonstrates knowledge and understanding of scanning function through education. 

· Assumes responsibility of maintaining an inventory of supplies and spare parts for the scanner. 

· Perform other duties as assigned by the medical records supervisor to meet the needs of the clinic