You haven't searched anything yet.
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!
Summary:
The Customer Experience Representative serves as the primary contact for customers and/or consignees of BlueScope Coated Products. The Customer Experience Representative is responsible for customer communication, order entry, and inventory management. The Customer Experience Representative ensures that customer requirements are met and that customers are satisfied with the company services.
Essential Duties & Responsibilities:
Environmental Impacts:
In addition, all employees are responsible to recycle all recyclable materials including but not limited to paper, plastics, cardboard, ink cartridges, etc. Good housekeeping practices are essential as a preventative measure.
Qualification Requirements:
To perform satisfactorily in this position, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made for employees with certain disabilities to perform the essential functions.
Education and/or Experience:
Language Skills:
Ability to read and comprehend documents including but not limited to policy manuals, safety rules/programs, operating and maintenance instructions, procedure manuals, and simple correspondence. In addition, the ability to communicate information effectively one-on-one, in small group situations and settings is required.
Mathematical Skills:
Ability to perform general mathematic calculations including but not limited to addition, subtraction, multiplication, fractions, percentages, and statistics. Some positions may require advance mathematics.
Reasoning Ability:
Ability to apply common sense understanding to perform work instructions furnished in written, oral or diagram form a must. In addition, the ability to solve problems, which involve multiple variables in a standard situation, is required.
Other Knowledge, Skills & Abilities:
EEO Employer/M/F/Disabled/Protected Veteran
BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.
#LI-Onsite
Full Time
$39k-49k (estimate)
11/14/2023
04/05/2024
bluescope.com
SAINT JOSEPH, MO
3,000 - 7,500
1928
Public
CAROLYN SANDERS
$5B - $10B
BlueScope is a manufacturer and distributor of steels for industrial applications.
The job skills required for Customer Experience Representative - Full Time include Customer Service, Billing, Scheduling, Microsoft Office, Futures, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative - Full Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative - Full Time positions, which can be used as a reference in future career path planning. As a Customer Experience Representative - Full Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative - Full Time. You can explore the career advancement for a Customer Experience Representative - Full Time below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.