$65000 - $70000 / year

Purpose

Prepares and documents accurate vehicle damage appraisals. Responsible for coordinating with appropriate claim resources on coverage issues, subrogation, salvage, and potential fraud opportunities to achieve optimum final claim resolution

Essential Duties & Responsibilities

Independently completes timely and accurate estimates in accordance with the organization's standards, procedures, and guidelines

Completes timely and accurate loss in accordance with the organization's standards, procedures, and guidelines

Prepares and documents accurate vehicle/equipment damage appraisals, actual Cash and Replacement values according to insurance department regulations and Affirmative's Estimating Standards and Best Practices guidelines

Achieves authorization to provide settlement amount to the asisgned Claim Representative for payment. This may include presentation of facts gathered to appropriate leadership, depending on settlement amount and authority level

Manages repair time to improve cycle time

Qualifications and Education Requirements

High School Diploma or equivalent required; 4-year degree preferred

3 - 5 years Insurance or Shop estimating experience preferred

Valid drive's license and good driving record

Intermediate to advanced knowledge and skill in Microsoft Ofiice products

Preferred Skills

Ability to read, analyze and interpret general business periodicals, technical journals/procedures, and financial reports and data

Ability to effectively present information and respond to questions from management, employees, clients, customers, and the general public

Demonstrated strong interpersonal and communication skills, both verbal and written

Maintain continuous and effective communication with customers, agents, and claim staff

Ability to calculate figures and amounts such as discounts, proportions, and percentages

Ability to work independently, think creatively and exercise strong, sound judgment

Preferred Skills

Knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction

Knowledge of claim appraisal systems and overall claims operations

Ability to get along with diverse personalities in a tactful manner

Ability to resolve issues effectively. Understands when to handle an issue and when to escalate

Ability to prioritize activities and projects while staying organized

Ability to process high volumes of work while meeting deadlines

Possesses ability to manipulate multiple computer systems and estimating databases

Maintain appropriate technical expertise, certifications and regulatory required licenses through successful completion of company and industry classes and training

Participates in special projects as assigned

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.