We're in search of a highly organized, detail-oriented individual to join our property management team as a Specialist for Tenant Delinquency and Evictions. In this position, you'll oversee tenant delinquencies, implement collection procedures, and manage evictions for our properties under management. The ideal candidate will have a strong grasp of property management regulations, exceptional communication skills, a proactive approach to tenant issues, and be comfortable with attending court proceedings.

Responsibilities:

- Contact tenants with delinquent rent to discuss payment options and negotiate payment plans

-Monitor and manage tenant rent payment plans

-Maintain open and professional communication with tenants regarding their delinquencies, providing clear explanations of the payment process and consequences of non-payment

-Initiate and oversee the eviction process in accordance with PA tenant laws and regulations, working closely with legal counsel when necessary

-Attend court proceedings related to tenant evictions

-Stay updated on PA's eviction laws, regulations, and tenant rights to ensure all actions taken are legally sound and ethical

-Maintain accurate and thorough records of all communication, payment arrangements, and eviction proceedings.

-Generate regular reports detailing tenant delinquency status, collection efforts, and eviction outcomes for property management and executive teams.

-Coordinate with property managers to address tenant concerns and find resolutions to potential issues that may contribute to delinquencies.

-Provide exceptional customer service to tenants, addressing inquiries and concerns professionally and efficiently.

Job Types: Full-time, Part-time

Pay: $20.91 - $25.18 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Havertown, PA (Required)

Ability to Relocate:

• Havertown, PA: Relocate before starting work (Required)

Work Location: In person