Blue Marble is looking for a software sales representative to join our sales support team. The ideal candidate will have exceptional verbal and written communication skills and be passionate about customer service. The successful candidate will answer customer queries and resolve issues via appropriate channels. The software sales representative will contribute to Blue Marble’s growth by:

• processing orders and qualifying leads for the sales team;
• promptly responding to customer queries via email or phone;
• troubleshooting customer issues before escalating to the technical support team;
• liaising with peers or managers to find the best solutions to customers’ issues;
• obtaining and sharing customer feedback with managers and other departments so that products and services can be improved;
• demonstrating a positive attitude towards challenges, focusing on maintaining solid relationships with customers and resellers; and
• offering polite, helpful, and professional customer service at all times.

This exciting position allows the successful candidate to learn the intricacies of the GIS and geodetic software industry and grow with the company.

Position Requirements

• A bachelor’s degree in business, English, or communications (preferred, but different degrees will be considered);
• working knowledge of commonly used software such as Microsoft Office, Google Apps, and others;
• exceptional written and verbal communication skills;
• aptitude for learning how to use our software products and staying abreast of new features and tools;
• a positive, can-do attitude and readiness to problem-solve; and
• a willingness and ability to travel as needed.

Preferred Qualifications

• Experience with CRM software, such as Salesforce;
• previous experience in sales, marketing, or a customer service role;
• excellent communication, presentation, and interpersonal skills;
• a strong sense of project ownership;
• ability to work effectively in a fast-paced, changing, and challenging environment; and
• proven ability to build relationships and work effectively with other teams.

This position offers an exciting opportunity for candidates who wish to:

• work with technology and learn new skills, and
• pursue a career in an established company with growth potential.

About Blue Marble Geographics

Blue Marble Geographics is a GIS and geodetic software development company that provides cutting-edge yet accessible products designed for both novice and experienced geospatial professionals. For nearly three decades, the company’s products have been used and trusted by organizations around the globe — including government agencies, universities, and Fortune 500 companies.

Blue Marble’s expertise spans a broad spectrum of the geospatial technology sector with a particular focus on coordinate conversion, lidar and photogrammetric point cloud processing, geospatial software development, and user-driven product development.

Blue Marble’s products include Geographic Calculator®, the industry standard for precise spatial data conversion and advanced coordinate system management; Global Mapper®, an all-in-one GIS application with a comprehensive array of data processing and analysis tools; and Global Mapper Pro®, a suite of powerful tools for editing and processing lidar and photogrammetric point clouds from drone-captured images. All of these software tools are available for desktop, cloud, mobile, or software developer toolkits.

Why you should consider joining Blue Marble Geographics

There are many reasons to join the Blue Marble Geographics team! The number one reason is the people that work here, who make our company remarkable. Our company is based in the beautiful state of Maine, and we’ve been around for three decades. Our employees love what they do, and because of that, they are dedicated to producing essential world-class technology. At Blue Marble, we celebrate our differences and encourage creativity, and bold new ideas.

Our employees enjoy generous benefits, including:

• Health insurance (fully covered for employees)
• Dental insurance
• Paid time off
• 401k savings with company match
• Casual attire
• Schedule flexibility

Are you interested in joining us? Apply today!

Submit your cover letter, school transcripts, and resume to hr@bluemarblegeo.com. Please include your salary requirement in the cover letter, and add “Software Sales Representative” to your email subject line.