Responsibilities:

• Field calls from patients, providers and pharmacies 
• Receive, enter, process and fill prescriptions as per Blink protocols
• Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
• Provide patient care to accurately support pharma programs and triage to a pharmacist when required
• Place outbound phone calls and receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Document all call information and data discovery according to operating procedures
• Research required information using available resources
• Maintain confidentiality of patient and proprietary information
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively and cross-functionally between management, other Blink pharmacy teams, compliance and engineering

Requirements:

• Active Pharmacy Technician license in the state of Idaho (in good standing and unrestricted)
• National certification as a pharmacy technician through PTCB or NHA or willing to be certified 
• Minimum 1 year prior pharmacy technician experience
• Excellent phone presence in a support/service capacity
• Strong attention to detail with a high degree of accuracy
• Strong technical aptitude and ability to learn complex new software 
• Full time position, on-site in Boise

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