Responsibilities:
- Greet and check-in patients upon arrival
- Schedule and confirm patient appointments
- Answer phone calls and respond to inquiries
- Communicate with patient families via email and text
- Maintain patient records and update information as needed
- Assist with insurance verification and billing processes
- Coordinate referrals to specialists as necessary
- Provide administrative support to healthcare providers
- Present and review dental treatment plans
- Maintain scheduling goals
- Daily KPI reporting

Experience:
- Previous experience working in a dental office is preferred
- Familiarity with dental terminology and procedures is preferred
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
- Ability to communicate clearly, consistently, and efficiently with staff, leadership, and patient families

As a Patient Care Coordinator, you will play a vital role in ensuring smooth operations within the dental facility. Your attention to detail, ability to handle multiple tasks, and strong interpersonal skills will contribute to providing exceptional patient care.

If you are looking for a rewarding position where you can make a difference in patients' lives, we encourage you to apply. Join our team of dedicated professionals committed to delivering high-quality dental services.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 37 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Dental Front Office: 1 year (Required)

Work Location: In person