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Black Hills Federal Credit Union
Rapid, SD | Full Time
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Administrative Communications Specialist
$45k-56k (estimate)
Full Time | Banking 2 Months Ago
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Black Hills Federal Credit Union is Hiring an Administrative Communications Specialist Near Rapid, SD

Job DetailsJob Location
Corporate Office - Rapid City, SD
Job Category
Admin - Clerical
Description Who We Are We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.
At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.
General Purpose: Provide complex and confidential administrative support, conduct research, and draft communications in support of the Chief Administrative Officer (CAO), VP Human Resources, and members of the Administration team.
Essential Duties/Responsibilities
  • Assist Chief Administrative Officer (CAO) with the daily administration of assigned areas. Conduct research on a variety of topics, summarize findings, and draft recommendations. Serve as departmental liaison with other departments as required. Arrange and organize meetings that impact the CAO or as requested by Administration team leaders.
  • Coordinate, organize, and process the flow of information among department staff members and interdepartmentally, and provide the necessary and essential follow-through.
  • Generate correspondence/documents for Chief Administrative Officer and others as requested. Draft organizational communications and create presentations as needed. Participate in meetings to keep minutes and ensure necessary follow-up occurs.
  • Analyze and prepare statistics and production reports.
  • Prepare monthly reports and documents for Board meetings. Coordinate board mailing process with the Executive Assistant.
  • Work with department staff and other CU staff as needed to coordinate travel and Credit Union vehicle arrangements.
Other Duties/Responsibilities
  • Assist with research on a variety of items including credit union trends, construction plans, branch technology and trends, advocacy, and other areas, as directed by CAO.
  • Maintain procedures as applicable to all Administrative Departments.
  • Attend other meetings as requested and perform duties as Recording Secretary. Establish and maintain official documents.
  • Perform other duties as may be assigned by the CAO.
Job Knowledge
  • Advanced knowledge of business English, spelling, grammar, composition, and arithmetic.
  • Advanced knowledge of business writing and communication.
  • Knowledge of credit union rules, products, services, regulations, and procedures.
  • Knowledge of credit union philosophies, techniques, and practices, and its interrelated functions.
  • Extensive knowledge of personal computers and related software programs.
Job Qualifications (Skills)Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.
  • Vision: A sighted person to read and interpret data.
  • Speech/Hearing: Ability to communicate verbally and in writing with Leadership, staff, members, and vendors.
  • Manual Dexterity: Ability to perform necessary computer-related input.
  • Physical Mobility: Limited mobility required.
Job Qualifications (Ability)
  • Ability to understand and follow moderately complex written and oral instructions.
  • Ability to independently manage workload and multiple deadlines.
  • Ability to conduct research and propose solutions to CAO.
  • Ability to express oneself clearly and concisely, both verbally and in writing.
  • Ability to interact positively with management, volunteers, coworkers, and the public to promote a team effort and maintain a positive attitude even under pressure.
  • Ability to produce a high volume of work in a timely manner which is accurate, complete, and of high quality.
Job Qualifications (Education/Experience)Job requires a two-year college level of language, math and reasoning skills. Three years’ experience in a related field with equal responsibilities is acceptable. Advanced skills/experience in business writing and communications are required. Formal training should be supplemented with continuing education.
Material and Equipment Involved
  • Personal Computer
  • Presentation Aids
  • Signature Pads
  • WebEx
  • Tablet and Mobile Devices
  • PA Sound System
  • Video Recording Devices
  • Scanners
  • Projectors and Screens
  • PowerPoint
  • Photocopy Machine
  • Excel
  • Various Software Applications
  • Word
  • Cash Dispatch Machine/Cash Recycler
  • Salesforce
Work Environment/Physical Activities Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.
Job requires limited physical effort. It is primarily a desk assignment. Work within a highly structured and closely supervised environment. Ability to function in a fast-paced area. Ability to handle multiple tasks simultaneously. Work creates normal fatigue daily. Work creates moderate stress during certain periods during daily routine. The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations. The job requires a degree of attention to detail. This job requires a high degree of confidentiality.
Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee for employment. BHFCU adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of the Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.
Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$45k-56k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

06/13/2024

WEBSITE

bhfcu.com

HEADQUARTERS

RAPID CITY, SD

SIZE

100 - 200

FOUNDED

1941

REVENUE

$50M - $200M

INDUSTRY

Banking

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About Black Hills Federal Credit Union

Our story is a big story. It's big because our members trust us to be a part of their stories. We're lucky that way. BHFCU has been a part of buying thousands of first cars and starter homes. We've helped hundreds go to school or back to school. Our credit cards and debit cards have bought a lot of birthday presents and groceries. We've believed in small businesses when they were little more than an idea, and we were there years later to help them expand. We've helped families make smarter investments and couples reach retirement. We understand that it's no small thing to be trusted for these ...things. BHFCU was founded in 1941. Our first office was in a member's home. Today, we have 14 locations throughout South Dakota and offer a full line of financial products and services, including insurance and investments, for people and businesses. Our story is big. But we never lost sight of the little things that got us here: personal service and quality products from local experts. More
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