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2 Reservations Agent Jobs in Ivins, UT

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Black Desert Resort
Ivins, UT | Full Time
$48k-64k (estimate)
4 Days Ago
Black Desert Resort
Ivins, UT | Full Time
$43k-56k (estimate)
2 Weeks Ago
Reservations Agent
$43k-56k (estimate)
Full Time 2 Weeks Ago
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Black Desert Resort is Hiring a Reservations Agent Near Ivins, UT

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference center, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it!
Overview:

Job Overview:
The reservation agent will be the first point of contact for our guests, assisting them with reservations, providing information about our facilities and services, and ensuring a smooth and pleasant booking experience. This position requires excellent communication skills, a passion for customer service, and a desire to contribute to a premier hospitality experience.

Job Specification:
Onsite: Black Desert Resort
Shift & Schedule Availability: Year Round / Full Time
The budgeted range starts at $15 - $16. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Job Responsibilities including but not limited to:
  • Handle incoming calls and emails for room reservations, modifications, and cancellations.
  • Provide detailed information about resort amenities, services, room types, and rates.
  • Use the reservations system to check availability and book reservations accurately.
  • Assist guests with special requests and inquiries in a professional and courteous manner.
  • Collaborate with other resort departments to ensure guest requirements are met.
  • Process reservation-related paperwork and maintain accurate records.
  • Follow up on guest bookings and confirmations.
  • Identify and maximize room sales opportunities to enhance revenue.
  • Address and resolve any issues or concerns that arise during the reservation process.
  • Maintain up-to-date knowledge of resort events, promotions, and policies.
Qualifications:
  • Previous experience in customer service or reservations is preferred but not required.
  • Strong verbal and written communication skills.
  • Proficiency in computer systems and ability to learn reservation management software.
  • Excellent phone etiquette and customer service orientation.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Detail-oriented with good organizational skills.
  • Flexibility to work in shifts, including weekends and holidays.
Compensation Range: The compensation for this position is $15.00/Hr. - $16.00/Hr. based on qualifications and experience.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-56k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

06/17/2024

WEBSITE

blackdesertresort.com

HEADQUARTERS

Ivins, UT

SIZE

<25

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The job skills required for Reservations Agent include Customer Service, Health Insurance, Written Communication, Communication Skills, Retirement Plans, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservations Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservations Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Reservations Agent positions, which can be used as a reference in future career path planning. As a Reservations Agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservations Agent. You can explore the career advancement for a Reservations Agent below and select your interested title to get hiring information.

If you are interested in becoming a Reservations Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservations Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Reservations Agent job description and responsibilities

Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers.

02/20/2022: Charlotte, NC

Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.

01/02/2022: Anchorage, AK

Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.

01/11/2022: Pierre, SD

Process reservations that require direct communication with the service provider through both email and telephone.

02/23/2022: Amarillo, TX

Most reservation agents of all types are required to maintain some sort of records with all transactions from that day of service.

03/14/2022: Florence, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Reservations Agent jobs

Reservation Agents must be very knowledgeable on the services they are selling or promoting.

03/08/2022: Port Arthur, TX

Reservationists often work with multiple reservations at a time and need to be able to multitask.

03/03/2022: Twin Falls, ID

Some travel agents work for vacation destinations and use their experience to help sell travel packages to potential customers.

02/26/2022: Fayetteville, NC

Maintain a positive demeanor while working quickly to create reservations successfully and resolve any issues.

01/24/2022: New Haven, CT

Some agencies prefer reservations agents with firsthand experience visiting a country.

01/10/2022: Pascagoula, MS

Step 3: View the best colleges and universities for Reservations Agent.

Butler University
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