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Patient Service Representative
BJC Saint Louis, MO
Apply
$106k-138k (estimate)
Full Time | Wholesale 8 Months Ago
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BJC is Hiring a Patient Service Representative Near Saint Louis, MO

Additional Information About the Role
  • Outpatient 
  • 40-Hours per week 
  • Day Shift 
  • Benefit Eligible
  • NO CALL, NO WEEKENDS, NO HOLIDAYS
Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Family Care at Christian Hospital provides comprehensive health care services in a convenient location on the Christian Hospital campus with hours that meet your busy schedule. The practice is located in North St. Louis County.

Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Responsibilities

  • Handles telephone calls from patients and staff; forwards calls requiring triage.
  • Performs receptionist duties with close attention to detail and professionalism.
  • Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
  • Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
  • Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • 2-5 years
  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Wholesale

    SALARY

    $106k-138k (estimate)

    POST DATE

    10/28/2023

    EXPIRATION DATE

    05/21/2025

    WEBSITE

    bjc.co.th

    HEADQUARTERS

    New York, NY

    SIZE

    25 - 50

    INDUSTRY

    Wholesale

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    The job skills required for Patient Service Representative include Billing, Front Office, Data Entry, Patient Flow, Patient Satisfaction, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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    The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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    If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on Patient Service Representative job description and responsibilities

    Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

    01/31/2022: Chico, CA

    May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

    01/20/2022: Akron, OH

    Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

    02/08/2022: Florence, SC

    Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

    02/17/2022: Terre Haute, IN

    A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

    02/17/2022: Saginaw, MI

    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Patient Service Representative jobs

    Open the Patient Service Representative Cover Letter Template.

    01/18/2022: Amarillo, TX

    Patient confidentiality must remain a primary concern.

    01/31/2022: Sioux City, IA

    Know how to feel, express and receive gratitude.

    02/15/2022: Akron, OH

    Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

    01/02/2022: Norfolk, VA

    Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

    01/09/2022: Lafayette, LA

    Step 3: View the best colleges and universities for Patient Service Representative.

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