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Additional Information About the Role Come and join our Missouri Bapstist Sullivan Team!! Full time 36 hours $750 Sign on Bonus DAILY PAY Rotating weekends and Holidays Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St.
Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.
9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay.
In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St.
Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications Role Purpose The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards.
The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and ability to make a personal connection.
The patient experiences vary broadly based on their medical needs and acuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verification and point of service collection.
Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.
Responsibilities Utilize critical thinking skills to problem solve a variety of situations, anticipating patients' needs and being able to respond to them.
Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person, over the computer or by phone.
This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical, financial, and billing record by correctly selecting the precise Master Patient Index (MPI).
The responsibilities of this position include hospital registration and scheduling within multiple BJC systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple BJC systems.
Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records.
Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.
In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements.
Each patient completes HIPAA acknowledgement. BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements Education High School Diploma or GED Experience No Experience Preferred Requirements Education Associate's Degree Experience
Last updated : 2024-05-24
Full Time
Social & Legal Services
$38k-49k (estimate)
05/25/2024
06/11/2024
bjc.org
EASTPOINTE, MI
15,000 - 50,000
2004
BARBARA CULP
<$5M
Social & Legal Services
BJC HealthCare is one of the largest nonprofit health-care organizations in the United States, and is focused on delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC HealthCare is consistently recognized as Top Places to Work in St. Louis. We specialize in inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice, and more.
The job skills required for patient access rep include Customer Service, Scheduling, Billing, HIPAA, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a patient access rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by patient access rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for patient access rep positions, which can be used as a reference in future career path planning. As a patient access rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary patient access rep. You can explore the career advancement for a patient access rep below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Rep job description and responsibilities
Referring patients to outside agencies when unable to meet their needs.
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They may also liaise with patients and other hospital departments.
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Preparing paperwork and documentation for patient discharge and providing guidance for follow-ups after discharge.
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Greeting patients and their families when they arrive to the admissions center.
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Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Rep jobs
Learn about the career and establish goals.
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Gain Experience Through On-the-Job Training.
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Patient access representatives may pursue professional certification to showcase their skills and expertise such as the Certified Patient Care Technician (CPCT) credential.
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Most employers require patient access representatives to hold at least a high school diploma or general education diploma (GED).
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Employers often look for candidates with clerical experience because many of the essential job duties for patient access representatives require similar tasks to office and clerical administration.
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Step 3: View the best colleges and universities for Patient Access Rep.