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This role will workindependently as well as collaboratively with project stakeholders, employees,timekeepers from various departments and other central and system-wideentities. The role will leverage technical and functional expertise toidentify, analyze and resolve cross-functional issues that may span multiplesystems.
Functional/Technical Knowledge
• Ability tocomprehend and leverage technical and functional knowledge ofTimekeeping/Payroll and delivered and custom PeopleSoft application
• Knowledge of thedelivered and custom PeopleSoft records to create SQL to pull the necessarydata for analysis
• Ability to developrequired technical solutions based on functional need and required businessprocesses
• Ability totranslate technical and/or complex issues into easy-to-understand explanationsto key audiences
• Superior inMicrosoft Excel with ability to gather, manipulate, interpret, and analyze datato establish patterns and trends
• Ability toconfigure, test, and validate new functionality in timekeeping to meet businessprocess demands
Data Management
• Ability to triagecomplex problems across multiple systems to gather required data and performanalysis
• Perform QAanalysis on the data files to analyze manual edit errors and validate againstemployee’s data
• Ability tosynthesize data into desired applications and format and create documentationof findings that can then be used for issues resolution, knowledge management,fixes, and enhancements
• Ability to createand maintain data and reporting metrics from timekeeping, payroll and datawarehouse systems
Critical Thinking
• Analyze andresolve problems quickly
• Understandupstream and downstream impacts, identify problems and opportunities, anddetermine whether action is needed
• Ability torecognize cross-functional data impact and collect pertinent details to betterunderstand problems, propose technical or functional solutions, identifyopportunities for improvement utilizing delivered functionality, configurationor reporting, etc.
• Proactivelymonitor internal daily operations and project deliverables and collaborate withcentral entities understand technical and functional changes that may impactkey audiences
• Ability to workindependently and collaboratively with subject matter experts to proactivelyevaluate compliance and process improvements/gaps and create mitigation toaddress through system configuration, reporting, and data and metrics
Communication
• Ability to conveyinformation and ideas clearly and concisely to stakeholders in an engagingmanner that helps the targeted audience understand and retain the message
• Ability toeffectively communicate to a broad and diverse audience and tailor approachbased on targeted audience
• Ability tosuccinctly communicate complex issues and its importance (impact on theindividual/team/organization); stresses major points clearly; follows a logicalsequence
• Communicateeffectively (written and verbal) to best match customer style, needs, and levelof understanding in creating optimal customer interaction.
• Strongcollaboration and teamwork skills with the ability to work effectively in adiverse and dynamic environment
• Stronginterpersonal and organizational skills with the ability to think strategicallyand creatively
• Ability to workindependently and manage multiple tasks with minimal supervision
• Solidunderstanding of application development lifecycle and best practices
Minimum Qualifications
• Bachelor's degreein Business, Information Systems or Computer Science (or related) ORcombination of relevant professional experience and education.
• Six (6) years ofdata analysis experience on a system implementation project
• Strong verbal andwritten communication skills, with the ability to effectively communicatetechnical information to both technical and non-technical resources
• May be required towork occasional weekend and holiday depending on business needs
Preferred Qualifications
• Experience workingin a large, complex healthcare setting
• Working knowledgeof university staff personnel policies and collective bargaining agreementsrelated to, or having an impact upon, time and attendance functions
• Experience withimplementing or upgrading timekeeping systems
• Experience usingSmartsheet or other work management platform
Full Time
$101k-132k (estimate)
11/21/2023
06/25/2024