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Front Office Specialist
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$28k-37k (estimate)
Full Time Just Posted
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Colorado Springs Urological Associates Pllc is Hiring a Front Office Specialist Near Colorado Springs, CO

Description:
CSUA is a Place Where:You will thrive if you have a passion for empowering and advocating for people while providing the best care possibleYou will impact others by working in partnership with people, families, and community partners to strengthen patient outcomes and allowing Patient Care to be at the forefront.Who We Are:
Colorado Springs Urological Associates, PLLC (CSUA) is a union of two patient-centric, top-rated urological practices, tracing its roots back 50 years, Urological Associates and Pikes Peak Urology. In addition, CSUA is also part of Solaris who aligns the skills and talents of 345 providers who care for over 530,000 unique patients each year at more than 135 sites in New York, Ohio, Pennsylvania, Kentucky, Indiana, Illinois, Michigan, and Colorado. Visit?
www.solarishealthpartners.com
Visit?
www.csuro.com
.What We Offer:Health, dental, vision, employer paid life and disability and pet insurance just to name a fewPaid Time OffHoliday hours to celebrate what is most important to youLeadership, Career Development, and Workgroup OpportunitiesAnd more!GENERAL SUMMARYThe Front Desk Specialist is responsible for clerical tasks such as answering the phones, greeting patients and visitors, scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, check-in and check-out, collecting co-payments, deductibles, and any other patient owed account balance, filing and medical records. The Front Desk Specialists must ensure that all procedures, from pulling correct patient files to charting insurance information, are closely followed so that the medical team can concentrate on the well-being of the patients.ESSENTIAL JOB FUNCTION/COMPETENCIES
•Welcomes and greets all patients and visitors, in person or over the phoneAnswers the phone while maintaining a polite, consistent phone manner using the following proper telephone etiquette:Being an active listener – focusing on the speaker and the issue being discussed, trying not to interrupt, being aware of non-verbal communication, avoiding talking to someone elseHaving good phone manners by answering quickly (at least by the third ring), speaking slowly and clearly, and asking permission before placing a caller on hold o Maintain confidentiality by being cautious about the information given over the phone keeping in mind that other people may hear your conversation o Considering the following: ? Always thank the caller for calling ? Never hang up first ? When taking messages, be as detailed as possible ? Staying calm and polite even when a patient/visitor may not be. • Responsible for keeping the area clean and organized• Registers new patient and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards)Collecting patient past due balancesScanning incoming faxesGenerate batch transmittal reports for each dayFacilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staffResponds to inquiries by patients, prospective patients, and visitors in a courteous mannerKeeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipmentProtects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.Ensures proper hand off of responsibilities once their task is completedMeets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shiftsRespects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.Consistently demonstrates good use of time and resources.Ensuring that all medical records are accurate and complete within the SBU for all patients.Ensuring compliance of healthcare regulations, medical laws and high ethical standards.Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.Performs other position related duties as assignedRequirements:
Compensation details:
15-19 Hourly Wage
PI52fd4259a9ab-35216-34539598

Job Summary

JOB TYPE

Full Time

SALARY

$28k-37k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

06/09/2024

Show more

Colorado Springs Urological Associates Pllc
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The following is the career advancement route for Front Office Specialist positions, which can be used as a reference in future career path planning. As a Front Office Specialist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Specialist. You can explore the career advancement for a Front Office Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Specialist job description and responsibilities

Front Office Specialist has to multitask and serve many guests at once, a good employee must keep calm under pressure.

03/13/2022: Brockton, MA

Front Office Specialists help employee with their daily clercial and administrative work.

03/05/2022: Columbus, OH

While front desk employees are not salespeople, they should be able to promote specific services and offer suggestions.

01/11/2022: Muskegon, MI

Assist at the front desk when needed with guest registration and departure processes.

01/20/2022: Mobile, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Specialist jobs

Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.

02/02/2022: Cleveland, OH

Obtain On-the-Job Front Desk Training.

01/21/2022: Biloxi, MS

Many employers seeking front office help will often note when an open position requires little or no experience.

03/09/2022: Rock Hill, SC

This role routinely uses standard office equipment such as computers, phones and copiers.

01/25/2022: Roanoke, VA

Step 3: View the best colleges and universities for Front Office Specialist.

Butler University
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