21 Technical Support Specialist Jobs in Beach, FL
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BitGiants is Hiring a Technical Support Specialist Near Beach, FL
Job Overview:
We are seeking a highly motivated and skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers. This is a full-time position with opportunities for career growth.
Responsibilities:
- Provide technical support to customers via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Assist customers with setting up and configuring computer systems
- Install and maintain IT infrastructure, including LAN, operating systems, and firewalls
- Collaborate with other team members to resolve technical issues
- Document customer interactions and resolutions in the ticketing system (Kaseya BMS)
- Ensure customer satisfaction by delivering high-quality customer service
Skills:
- Strong knowledge of computer networking and technical support principles
- Proficiency in troubleshooting hardware and software issues
- Experience with IT infrastructure setup and maintenance
- Familiarity with Mac OS and various operating systems (Windows, Linux)
- Knowledge of ticketing systems (Confluence, Kaseya) is a plus
- Excellent communication skills to effectively communicate technical information to non-technical users
- Ability to work independently as well as part of a team
Desired Software Proficiency:
- MS Office (Word, Excel, PowerPoint, Outlook)
- MS 365 Admin Center (Identity, SharePoint, and Teams)
- Common operating systems (Windows, macOS)
- Familiarity with networking concepts and management software
- Familiarity with virtualization concepts and software such as VMWare ESXi or MS Hyper-V products
- Backup concepts and software such as Veeam B&R
We offer competitive pay, benefits package, and opportunities for professional development. If you have a passion for technology and enjoy helping others, we would love to hear from you. Apply now to join our team as a Technical Support Specialist!
Job Type: Full-time
Pay: $37,000.00 - $47,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Compensation package:
- 1099 contract
- Bonus opportunities
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
Schedule:
- 8 hour shift
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- West Palm Beach, FL 33415 (Required)
Work Location: In person
Job Summary
Full Time
$83k-104k (estimate)
05/18/2024
06/03/2024
The job skills required for Technical Support Specialist include Technical Support, Customer Service, Networking, Operating System, Computer Systems, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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