Description

You are responsible for ensuring that all of the dogs in Biscuits & Bath’s care are receiving a well-rounded program of wellness and preventative medical care. You are also responsible for developing and strengthening client relationships.

Key Responsibilities:

• Assist Veterinarians with administering medications and drawing blood (under direct supervision of Veterinarian)
• Restraining animals for procedures
• Cleaning and upkeep of Veterinarian offices as needed
• Light clerical duties as needed
• Relationship Development
  • Cultivating relationships with all clients
  • Communicating with clients on a daily basis in the lobby and by phone
  • Returning all client calls same day
  • Distributing topical information to the entire client base

Performance Metrics:

• Number of incidents and health-related issues
• Client loyalty
• Number and quality of veterinarian relationships

Qualifications

• High School diploma or GED.
• One to two years of related experience.
• Genuine interest in the well-being of dogs.
• Ability to juggle a variety of responsibilities, while balancing competing deadlines in a fast-paced environment.
• Excellent interpersonal and communication (both verbal and written) skills.
• High degree of independent decision-making and problem-solving capability.
• Strong attention to detail.
• Must be physically fit to lift dogs 50 lbs, kneel, stand for long periods of time and perform requirements of the job.