Multi-family Residential Community

Who we are

With properties across the Midwest, West, and Southeast, joining our team is a great opportunity to grow in the multi-family industry!

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held (“B&H”), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to show up every day with a true passion for people and learning. Every leader has an exciting opportunity to profoundly impact our Purpose, “Enhancing Lives by Transforming Communities”, and turn it into reality. Are you up for the challenge?

What we offer
 Benefits and Compensation:

• 20% rental discounts at Birge & Held properties
• A generous PTO policy, in addition to 14 paid holidays (including your birthday and a floating holiday!) 
• Professional development, tuition, and training support
• A collaborative, progressive, team environment and opportunities to pursue professional development
• Paid parental leave for birthing and non-birthing parents
• Competitive compensation, including medical, dental, vision and life insurance for eligible employees
• 401(k) company match – up to a maximum of 4% annual income if employee contributes 5% or more
• $25,000 life insurance – fully funded by Birge & Held
• Employee Assistance Program
• Gym membership reimbursement up to $25/month
• Access to LinkedIn Learning courses
• Company-paid allowance for apparel store
• Opportunities to make a difference in a growing and highly productive company

The role

The Maintenance Supervisor is responsible for organizing, directing and managing the overall maintenance program for the property, through implementing and supervising the on-going preventative maintenance processes. The Maintenance Supervisor works towards the common goals of satisfactory cash flow, positive resident relations and optimal tenant retention.

What you will do
Essential Duties and Responsibilities:

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property.
• Ensure preventative maintenance schedules are followed and maintain proper levels of inventory with Community / Property Manager's approval.
• Ensure each assigned work order request is completed on a timely basis; request assistance as needed; report all problems, delays, etc.
• Coordinate daily activities by giving progress updates, communicate frequently with operations staff on daily activities and perform any tasks within the maintenance department.
• Repair and maintain all HVAC units, mechanical, electrical equipment, plumbing fixtures, structural facilities and grounds of the property.
• Perform administrative requirements, such as completing necessary forms, reports, etc., and submit as required and on a timely basis.
• Supervise property Maintenance staff including performance management, discipline and timekeeping.
• Perform other related duties and responsibilities as assigned.
• Possible need for on-call responsibilities.

What you will need

Desired Skills and Competencies:

• Above average oral communication skills.
• Ability to manage a team.
• A proven track record for hands-on apartment maintenance skills.
• Must be self-motivated, able to complete assigned tasks and have the ability to negotiate competitive pricing of supplies and contracted work.
• Able to multi-task and prioritize work orders.
• Exhibit strong attention to detail.
• Able to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demand.
• Able to think logically in order to troubleshoot, analyze situations, and make sound business decisions.
• Able to lift, push and pull up to 75 pounds.

Education and Experience:

• Formal technical training and/or equivalent job experience in heating, air conditioning is essential.
• HVAC certification required.
• EPA certification required for the handling of refrigerants or ability to get certified.
• Provide own hand tools.
• Able to operate all necessary tools to perform the essential functions of the position.
• Work orders should be completed within 24 hours, except emergencies, and unit turn around time of five (5) working days unless otherwise determined by the Community / Property Manager.
• Experience in residential property maintenance is beneficial.
• Working knowledge of OSHA standards and other environmental safety standards.
• Able to perform a variety of duties in all types of weather.
• Previous management experience is beneficial.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

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