Pay is Hourly plus commission!

Job Overview

Birds of Prey Motorsports is the official retailer of fun! We carry a large selection of ATVs, side by sides, snowmobiles, PWC, and new and pre-owned motorcycles. We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a winning team, Birds of Prey Motorsports. is a great place to grow your career.
Responsibilities for Service Writer

• Provide excellent customer service from intake to release of machine, and perform any additional follow up
• Listen carefully to customer descriptions and assess the machine to determine the best repair plan
• Advise the customer on the repairs that you recommend and offer a pricing quote
• Communicate with parts specialists and technicians to make sure everything needed is on hand
• Provide updates to customers as their work is completed
• Answer detailed questions about services performed and price information
• Maintain customer records by keeping all files organized
• Schedule appointments over the phone
• Qualifications for Service Writer
• Strong understanding of powersports mechanics and the ability to identify appropriate repairs for machine problems
• Ability to break down complicated powersports or industry topics into understandable advice meant for customer understanding
• Computer and data-entry skills
• Organizational and record-keeping skills
• Ability to stand, walk, sit and lift up to 25 pounds
• Have a teamwork mindset in the workplace and accept feedback on your work
• Understand the typical format of company schedules in order to manage time efficiently
• Ability to multitask, work in high-stress settings and offer flexible hours on your schedule

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Relocate:

• Caldwell, ID 83605: Relocate before starting work (Required)

Work Location: In person