The Temperature Service Center (TSC) Supervisor is responsible for the oversight of all temperature control (TC) operations, which includes monitoring packaging inventory, managing a team of leads and specialists, training, scheduling, ensuring accuracy, process improvement, SOP compliance and assisting in day-to-day operations as needed.

Job Responsibilities

• Monitoring of the TC equipment.
• Assign daily responsibilities to employees.
• Review and prioritize temperature control (TC) orders for distribution.
• Ensure TC shipments are picked up on time with the carriers and couriers.
• Track department metrics such as number of shipments, accuracy, and on time performance.
• Identify opportunities for error and implement processes to improve process.
• Provide training to the TC department to maintain a high level of awareness and competency.
• Other duties as assigned.

Required Skills and Qualifications

ABILITIES REQUIRED:

• Attention to detail and high focus on quality.
• Understand Basic Software and Relationships
• Problem Solving Skills
• Ability to Effectively Manage and Motivate Employees
• Organizational Skills
• Good Communication Skills
• Managing employee’s daily outputs.
• Conduct performance reviews.
• Maintain and track employee daily schedules.
• Other duties as manager assigns.

QUALIFICATIONS:

• Requires a high school diploma or equivalent.
• Min 6 months of related experience
• All prospective employees must pass a background and drug check.