Job Responsibilities

• Troubleshoot project and account issues with production, IT, Creative, outside vendors and clients
• Maintain strong working relationships, both externally and internally
• Direct client meetings on a daily, weekly, monthly and/or quarterly basis
• Open new divisions of print work within existing clients
• Manage inventory for all stock materials, print, as well as kits, medical supplies, etc…
• Onboard new small to mid volume clients independently
• Work with Strategic Account Managers to onboard large volume clients
• Mentor and train entry level print support reps
• Other duties as assigned

Required Skills and Qualifications

• Proven track record building rapport with clients, internal resources, sales reps, and vendors
• Proven track record prioritizing and multi-tasking on many tasks over extended periods of time
• Positive and professional demeanor
• Excellent written, verbal, math, computer, and communication skills
• Proficient in Microsoft Office Suite, including but not limited to Excel, Outlook, PowerPoint & Word
• Proficient in Adobe, file management
• Ability to use Project Management Software Tools, such as Wrike, Click Up
• Ability to manage and organize a high volume of emails.
• Strong Print, Kit & Mail knowledge, and background, preferred.
• Some Experience with medical devices, products and/or supplies helpful.
• Desire to Learn and Grow
• All prospective employees must pass a background and drug check.