Key Responsibilities:

• Conduct proof of concept demonstrations of the Pala and Hana instruments in customers’ laboratories, leading to instrument placements. 
• Empower scientists by training on instrument use, assay development and data analysis for the Pala and Hana instrumentsand software. 
• Develop and nurture positive relationships with customers in assigned territory. 
• Foster increased product usage, support sales efforts through technical presentations and product demonstrations. 
• Accompany Sales Representatives in customer laboratories to provide technical and applications assistance. 
• Provide post-sales assay development and troubleshooting support for customers in-person, via phone and email. 
• Travel to customer laboratories to provide support. 
• Contribute customer feedback to marketing, product development and software teams 
• Assist in the creation and review of technical literature and training resources. 
• Create and maintain customer support information using our CRM (Salesforce) 
• Communicate effectively with customers and team members 

• Requires a minimum Bachelor’s Degree in biochemistry, bioengineering, pharmaceutical sciences, biology, or a related life science field or equivalent experience in a related field
• 5 years of hands on experience with live cell culture-based assays required
• MS/PhD and relevant experience is preferred
• Strong understanding of cell culture growth conditions, in particular, stem cells (iPSC), CHO cells etc. 
• Experience with FACS and single cell isolation is preferred. 
• Experience in protein analysis and/or ProteinSimple instrumentation is a plus. 

Knowledge, Skills, and Abilities:

• Substantial knowledge of current scientific literature and life science methods and applications 
• Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus 
• Ability to multi-task and prioritize is required 
• Excellent time management, organizational, verbal and written communication skills 
• Experience in training and teaching 
• Must have the ability to communicate effectively and professionally with all customers
• Ability to travel 50-75% of the time as customer needs indicate 

Why Join Bio-Techne:

• We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!
• We invest in our employees’ financial futures through 401k matching and an employee stock purchase plan.
• We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.