We will train you to help save the lives of our most critically ill patients! No experience needed - just a desire to learn!

Provide care and close supervision of patients.

Document patient behaviors provide crisis intervention as necessary and

implement individualized treatment plans while following Billings Clinic

policies and procedures. Work as part of the interdisciplinary team and assist

in maintaining a safe environment for both patients and staff.

Essential Job Functions

• Supports and models behaviors consistent with

Billings Clinic’s mission, vision, values, code of business conduct and service

expectations. Meets all mandatory organizational and departmental requirements.

Maintains competency in all organizational, departmental and outside agency

standards as it relates to the environment, employee, patient safety or job

performance.

• Performs clerical duties to maintain unit flow which may include

paperwork coordination, supply ordering and daily quality checks.

• Utilizes

electronic applications to support daily staff and patient workflow, which

include, but are not limited to admissions and discharges, order entry and

procedures coordination.

• Effectively utilize phone systems. Answers telephone calls, responds to

routine inquiries and relays other calls and messages promptly. Notifies

appropriate personnel of requests.

• Interacts promptly with a polite, courteous and helpful disposition to

assists patients/residents, family members, visitors and the interdisciplinary

care team.

• Utilizes performance improvement principles to assess and improve the

quality of patient/resident services. Supports the Magnet Model of quality

nursing care.

• Adheres

to Billings Clinic safety standards, policies and practices. Anticipates and

identifies problems and safety issues and initiates appropriate action.

• Assists

with limited patient/resident care duties such answering call lights,

responding to alarms and delivering trays.

• Observes patient monitor and reports changes to patient’s nurse. Can

identify life threatening dysrhythmias, maintain appropriate alarm limits, and

edit memory on a regular basis, merging and deleting rhythms appropriately.

Prints rhythm strips per unit standards and as needed for changes in patient

rhythm or condition. Maintains report on each patient and gives shift report to

oncoming Unit Clerk to include each patient’s rhythm and CPR status.

• Maintains competency in all organizational, departmental and outside

agency safety standards relevant to job performance.

• Utilizing a holistic approach, performs basic nursing care and

treatments within scope of practice as directed by the licensed nurse to

include the goal-directed plan of care for the patient.

• Ensures

complete, accurate and timely entry into patient medical record as indicated by

patient need and documentation guidelines, consistent with departmental

policies and procedures, to include, but not limited to, activities of daily

living (ADLs), vital signs, intake and output measurements and hourly rounding.

• Performs all other duties as assigned or as needed to meet the needs of

the department/organization.

Knowledge, Skills and Abilities

• Billings Clinic Corporate Compliance Program

• Billings Clinic Code of Business Conduct

• HIPAA

and confidentiality requirements

• Patients’/residents’ rights

• Medical

terminology

• Electronic Computer applications, for Billings Clinic computer systems

and personal computers

• Regulatory

standards (e.g. JCAHO, OSHA)

• Common

policies and procedures, both departmental and organizational

• Customer service techniques and Personal

Service Excellence (PSE) necessary to interact with patients/residents,

families, and members of the interdisciplinary care team with a variety of

developmental and sociocultural backgrounds

• Verbal

and written communication

• Phone

systems and telephone communications

• **Rhythm interpretations in monitored areas

• Interact professionally and effectively with

the public and interdisciplinary care team

• Perform

basic clerical work that may include ordering supplies, assembling charts,

organizing, stocking or quality checks.

• Concentrate and pay close attention to detail when working to ensure

attention to detail and accuracy.

• Sit for

prolonged periods of time

• Utilize

time management and organization concepts to maximize tasks efficiently

• Maintain flexibility to adapt to a variety of workload assignments

and/or interruptions

• Recognize safety hazards and initiate appropriate preventative actions

• Incorporate cultural diversity and age appropriate care into all aspects

of communication and patient/resident care; scope of services provided will

encompass age groups ranging from infant through geriatric

• To

lift, push and pull up to 50 pounds unassisted

• Moderate complexity in prioritizing work load.

• Requires ability to handle frequent interruptions with a high degree of

stress.

Minimum Qualifications

Education

• High School Diploma or GED