Start your career one of Oklahoma's premier family owned automotive groups. Bill Knight Ford is seeking a Quick Lane Manager. We have created an environment built on low turnover and long tenure. With over 300 employees in the Bill Knight Automotive family there is plenty of opportunity for advancement. Our automotive group includes Bill Knight Ford, Bill Knight Lincoln, Volvo Cars of Tulsa, Bill Knight Ford of Stillwater, and now Bill Knight Mitsubishi. Come join the winning team at Bill Knight Ford.

BENEFITS:

• What We Offer

• 401(K)
• Paid Holidays
• Paid Vacation and Personal Days
• Health, Dental and Vision insurance for you and your family
• We pay 60% of premium
• Life Insurance
• Discounted Vehicle Purchases
• Career advancement opportunities, promote from within
• Great learning environment for Technicians looking to grow their career
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment

RESPONSIBILITIES:

• Assist customers with requests for repair and for maintenance service to ensure that the vehicle is fixed right the first time.
• Focus on ensuring customer satisfaction, getting results, getting details right, and displaying professionalism and integrity
• Complying with safety and environmental programs and practices
• Anticipating customer needs and seeking solutions to satisfy customers, achieving or exceeding sales and service goals, showing concern for all aspects of the job no matter how small
• Obtains the customers written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
• Inspects every finished repair order for proper completion, pricing accuracy, and legibility.
• Meets or exceeds goals for add-on sales.

Experience in service management or Express Service management is required.