Bilingual Education Institute (BEI) is a language school that offers English classes to refugees.

Job Summary

BEI's Case Manager Team Lead works closely with Outreach and Academic Leads to ensure the program's quality, compliance, and successful outcomes. It is directly responsible for the program's documentation accuracy and timeliness. The documentation process starts with students joining the classes through course participation and completing/exiting the program. The successful candidate will demonstrate the ability to handle confidential information, the ability to work in a diverse setting, and show enthusiasm and commitment to working with the refugee community.

Required Qualifications

Minimum qualifications for this position include a B.A. or foreign equivalent; One year of leadership experience in a high-paced working environment; strong project management skills; Bilingual in English and Arabic, Swahili, Ukrainian/Russian or Dari/Pashto

Additional Skills Required:

An awareness of and familiarity with a variety of cultures;

Passionate in helping refugees thrive;

Motivated;

Intuitive;

Creative;

Good interpersonal skills;

Ability to handle and maintain confidential information;

Demonstrate success in working with a variety of people;

Knowledge and experience with MS Office 365; with a touch-typing 45 wpm minimum;

Familiar with SharePoint; Outlook, Word and Excel spreadsheets and other database entries.

Preferred Qualifications

Advanced computer capabilities

Experience in lieu of education

Experience in social work

Job Type: Full-time

Salary: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Paid holidays

Schedule:

• 8-hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Management: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $41,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Houston, TX 77057: Relocate before starting work (Required)

Work Location: In person