A fast growing, beautiful and modern orthodontic office with a very friendly team and a mission to provide the best service to each of our patient, is looking to add another front desk team member who is friendly, energetic, responsible and highly motivated to learn. No experience is necessary as we will provide full training.

DUTIES:

• Greet and welcome patients to the orthodontic practice
• Answer phone calls with a friendly and happy tone
• Schedule and confirm appointments
• Verify insurance benefits for patients
• Help with claim submissions if needed
• Collect payments
• Collect and update patient information, including medical history and insurance details
• Assist patients in completing necessary forms and paperwork
• Explain treatment plans, procedures
• Present/discuss financial options to patients/parents
• Coordinate with dental providers to ensure smooth patient flow and efficient treatment delivery
• Present/communicate treatment effectively with a tone of excitement
• Ensure each customer/patient receives the best service possible
• Handle patient inquiries, concerns, and complaints in a professional and timely manner
• Maintain patient records and ensure confidentiality of sensitive information
• Help seat patients as needed
• Help with wiping down dental chairs in times of need to ensure smooth patient flow
• Communicating important patient information with the doctor to keep her informed and ensure best patient care
• Documenting all important information
• REQUIREMENTS:
• Excellent communication and interpersonal skills
• Be available to work from 7:45 am to 6:00 pm on Mondays and Fridays, Tuesdays and Wednesdays from 8:15 am - 6:00 pm (Thursdays we start at 9:00 am)
• Fluent in Spanish and English
• Reliability and punctuality
• Computer skills
• Team player
• Ethical and responsible
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize tasks effectively
• The employee may perform other related duties as required to meet the ongoing needs of the dental practice.
• References available upon request

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Dental Assisting: 1 year (Preferred)

Work Location: In person