LOCATED -MESA 85205

About the job

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

Position Summary

A Big O Tires Store Manager/Assistant Store Manager you will help oversee the performance of your store to ensure it is meeting or exceeding customer service standards, sales plans, operating procedures, P&L management, and business development goals. The ideal candidates will thrive on solving complex issues, adapt to change, know how to drive sales and motivate their team.

Job Responsibilities

• Develops a strong partnership with the leadership team and corporate support
• Execute strategies to drive revenue
• Review store KPI’s, P&L’s and Metrics
• Community marketing
• Supervises, motivates and develops employees for promotions
• Exercises strong, fair and consistent leadership with all employees
• Inform customers of vehicle inspection findings and makes service recommendations
• Supervise the flow of cars within the service department
• Deliver excellent customer service

Qualifications

• A minimum of 2 years of management experience

• Proven track record of success
• Strong commitment to customer and associate satisfaction
• Business Acumen
• Proven track record of success in driving sales, retention and customer service
• Excellent communication skills
• Interviewing experience
• Ability to work a flexible retail schedule including weekends, evenings and holiday
• Valid driver's license
• Must be at least 18 years old
• Availability to work holidays, weekends, and after regular business hours as needed

Reliable transportation to work
Ability to learn new concepts and use technical materials
Capability to safely operate automatic and manual transmission vehicles

Complies with Personal Protection Equipment (PPE) regulations

Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift

Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

Benefits

• Competitive compensation and monthly bonus potential
• 401K plan after 6 months of employment
• Medical, Dental and Vision coverage
• Generous paid vacation and paid time off
• Employee assistance program
• Vendor purchase discount program
• Employee automotive discounts

MUST HAVE AUTOMOTIVE EXPERIENCE

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Management: 2 years (Required)
• Automotive service management: 2 years (Required)

Work Location: In person