1 Customer Service – Home Center Job in Saint Clair, MI
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Biewer Lumber is Hiring a Customer Service – Home Center Near Saint Clair, MI
Customer Service – Home Center
Biewer is looking to add a full-time Customer Service representativeto
our Home Center Sales team in St. Clair, MI.
This position is suited for the individual that thrives in maintaining solid
connections and relationships with our key customers while managing
account tracking and coordinating sales orders with facilities and
distribution.
Accountabilities
Primary responsibilities will include:
Facilitate relationships and provide support to customers to ensure
orders for products are processed with accuracy and efficiency and
are distributed properly.
Collect and enter orders for new or additional products.
Maintain customer accounts and monitor customer interaction with
details of inquiries or feedback.
Collaborate with staff to ensure appropriate actions are taken to
resolve customers’ issues or concerns via telephone, email, and fax
with responsive, timely, and professional communications.
Provide ideas, innovation, and suggestions for continuous
improvement and maximizing sales opportunities.
Assist with reporting metrics and more...
Qualifications
Bachelor’s degree, concentration in Marketing or Business is preferred,
or four (4) years of equivalent experience in sales, marketing, or
management.
Strong communication skills (verbal, written, and interpersonal) for
working effectively with others.
Computer proficiency with Microsoft Office and Google Docs and
ability to navigate and acquire skills to use internal systems.
Solid analytical and problem-solving abilities.
High accuracy level
Job Summary
Full Time
Wholesale
$54k-70k (estimate)
07/19/2023
05/12/2024
biewerlumber.com
SAINT CLAIR, MI
200 - 500
1990
RICHARD N BIEWER
$10M - $50M
Wholesale
Related Companies
About Biewer Lumber
Since the beginning of John A. Biewer Co., Inc., over 50 years ago, one simple principle has served Biewer well: Deliver the best products and services to our customers. This is a commitment that has kept our business growing, and a philosophy we intend to keep. Biewer is a third generation, family-owned group of companies that is committed to the environment and sound forest practices. We take pride in our family of employees and we make it our goal to operate the safest and most effective facilities. Biewers family of companies include: John A. Biewer Company, Inc. Biewer Lumber, LLC Biewer ...of Lansing, LLC John A. Biewer Company of Illinois John A. Biewer Company of Wisconsin Biewer Sawmill Inc. Biewer Wisconsin Sawmill, Inc. Biewer Sawmill Lake City, LLC Biewer Logistics, LLC Our products are of the highest quality for use in appearance and traditional construction markets. We are committed to upgrading equipment and operating systems in our facilities to be responsive to new market trends and the growing needs of our customers. At Biewer, weve worked hard to earn the respect of our customers and were dedicated to keeping it. Not many know this, but the Biewer family was not always in the lumber business. The family, originally from Germany, made a living as a brewmeister. Prohibition eventually shut down the Biewer beer business, leaving the family looking for other opportunities. Located in close proximity to the St. Clair River, the family opened a fishing boat livery as well as a bait and tackle Shop. It wasnt until one of their customers made his seasonal payment to Biewer in the form of logs, that they entered in the sawmill business. With the use of mobile sawmilling equipment the Biewers had found their niche. The rest is history. The business thrived and has continued to grow over the years. The family of companies includes 5 state-of-the-art sawmills, 3 treating plants, and a full-service logistics company.
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