We are seeking a motivated and customer-oriented Lead Concierge with Accounts Payable (AP) responsibility to join our team at a premier retirement home. The Lead Concierge with AP responsibility will be responsible for overseeing the daily operations of the front desk, as well as managing the accounts payable process. The ideal candidate should be detail-oriented, able to multitask and prioritize in a fast-paced environment and have excellent communication skills. This is a full-time position, hours are 7:00 AM to 3:00 PM Monday through Friday.

Responsibilities:

• Manage the daily operations of the front desk, including scheduling, assigning tasks, and ensuring that all residents and guests receive excellent customer service.
• Manage accounts payable process, including reviewing invoices for accuracy, ensuring timely payment, and maintaining vendor relationships.
• Greet and assist residents and guests, answering questions and providing information about the retirement home and its services.
• Respond to resident requests and concerns, escalating issues to management as needed.
• Coordinate and manage transportation services for residents, including scheduling drivers and maintaining transportation logs.
• Maintain accurate resident records and ensure that all resident information is kept confidential.
• Manage package delivery and mail services for residents.
• Assist with planning and coordinating resident events and activities.
• Maintain a neat and professional front desk area and ensure that all equipment is in working order.
• Other duties as assigned by management.

Requirements:

• High school diploma or equivalent; college degree preferred.
• Minimum of 2 years of experience in a customer service or hospitality role, with AP experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and problem-solving skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office and other relevant software.
• Willingness to work a flexible schedule, including weekends and holidays.

We offer competitive pay and benefits, including health insurance, retirement savings plan, paid time off, and opportunities for career growth within the company. If you are a detail-oriented and customer-oriented individual with experience in accounts payable and a passion for providing excellent service, we encourage you to apply for the Lead Concierge with AP responsibility position at our premier retirement home.

For information on The Barrington of Carmel, visit our website at TheBarringtonofCarmel.com.

The Barrington of Carmel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.