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Come work in an exciting and progressive fast paced environment as an on-site Customer Experience Agent in our Sioux City, Iowa office at MidAmerican Energy Company! We offer exposure to the evolving energy and natural gas industry working independently and in a team environment.
This position is targeted to start May 20, 2024.
As a Customer Experience Agent you will provide a wide range of solutions and services to our residential customers in a collaborative work space. Our Customer Experience Agents utilize policies, procedures, systems and programs to place various service and emergency orders, answer billing and credit related questions and handle sensitive customer issues. The training provided will prepare you to assist customer needs, perform research and follow-up on customer accounts. This position will also perform additional responsibilities as requested or assigned.
Full Time
$41k-53k (estimate)
04/13/2024
05/26/2024
The following is the career advancement route for Customer Experience Agent (Customer Service - On Site: Sioux City, Iowa) positions, which can be used as a reference in future career path planning. As a Customer Experience Agent (Customer Service - On Site: Sioux City, Iowa), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Agent (Customer Service - On Site: Sioux City, Iowa). You can explore the career advancement for a Customer Experience Agent (Customer Service - On Site: Sioux City, Iowa) below and select your interested title to get hiring information.