1 IT Bench Technician Job in Aurora, CO
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Beyond IT Support is Hiring an IT Bench Technician Near Aurora, CO
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Hardware and software Troubleshooting
- Hardware and Software Deployment
- PC Imaging
- Travel to local client offices
- Solve common issues such as password resets, information requests, software installs, hardware installs/troubleshooting, creating shared mailboxes/calendars, assigning mailbox permissions, etc.
- Handle vendor support calls for warranty repairs
- Prep, deliver and setup new computers.
- Physical Computer Repair, laptops, desktops and peripherals.
- Responsible for Inventory
- Improve customer service, perception, and satisfaction.
- Fast turnaround of Customer Requests.
- Must have personality and the ability to connect with people. Interpersonal skills are just as important as technical skills. Our business is based on long-term relationships and the candidate must continue to build those relationships.
- Ability to multi-task
- Ability to work in a team and communicate effectively.
- Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
- Ticketing system experience
- A certification Required
- General understanding of operating systems, business applications, printing systems
- Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness: ability to match resources to technical issues appropriately.
- Service awareness of all organization’s key services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast-moving environment.
- Understanding of clear and accurate documentation
- Clean and Organized Documentation
- Travel to client’s locations as needed (Must have reliable transportation)
Job Summary
Full Time
$65k-91k (estimate)
02/08/2024
06/05/2024
beyonditsupport.com
Norwalk, CT
<25
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The job skills required for IT Bench Technician include Troubleshooting, Customer Service, Operating System, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Bench Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Bench Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Bench Technician positions, which can be used as a reference in future career path planning. As an IT Bench Technician, it can be promoted into senior positions as a Client Technologies Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Bench Technician. You can explore the career advancement for an IT Bench Technician below and select your interested title to get hiring information.
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