• Greet Patient's.
• Register patient's and verify all records are up to date and accurate.
• Confirm patient's insurance eligibility and benefits.
• Receive and sort mail.
• Answer phones and direct calls if needed. Check voicemail throughout the day and return messages.
• Check emails and respond to any messages.
• Check fax machine throughout the day and respond accordingly.
• Order supplies as needed.
• Submit and retrieve medical records requests.
• Review charts and make sure all necessary documentation is obtained prior to scheduling appointments.
• Submit prior authorizations to insurance for review and follow up on response.
• Perform other assignments/duties as given by supervisor.

Experience/Skills:

• Excellent communication skills
• Prior experience in medical office environment and/or reception preferred.
• Microsoft Word, Excel, Adobe proficient.
• Comfortable with using multiple web based applications daily.
• Understanding of HIPAA.
• Ability to work with minimal supervision.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person