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At Better Debt Solutions, our mission is to nurture a culture of compassion and empowerment. It is rooted in empathy and driven by tailored strategies, transparent practices, and exceeding expectations. By focusing on helping individuals thrive, we unite our team and clients in a shared journey towards a BETTER future.
This role is an in office position for candidates within a commutable distance of our Irvine location. This role is non-exempt hourly, and pays $18.00 with uncapped bonuses driven by performance! This role is open to candidates who do not require visa sponsorship.
As we expand the Better Debt Solutions family, we are excited to introduce a new opportunity for a Retention Specialist. We seek a dynamic individual with a proven track record in engaging and retaining customers. In this role, you will play a pivotal part in nurturing relationships with our existing clients, proactively addressing their concerns to prevent cancellations. Your contributions will directly impact individuals striving towards financial freedom. If you are eager to advance your career, possess exceptional communication, negotiation skills, and a coachable attitude, your perfect role awaits here.
Responsibilities:
Qualifications:
As a part of our application process please click below to take our two question personality assessment! Should take you less than 10 minutes.
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To learn more about what employee life at BDS is like check out our Careers Page!
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Full Time
$56k-66k (estimate)
11/24/2023
07/11/2024
The job skills required for Retention Specialist include CRM, Empathy, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Retention Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retention Specialist. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Retention Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retention Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retention Specialist job description and responsibilities
Analyze client volumes and utilize the information to make needed adjustments and to develop strategic plans for the future.
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Identify and support the use of current recruitment trends, vendors, and technologies.
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Complete creative briefs and work with the appropriate teams (brand marketing, creative) to bring emails to execution.
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Develop and execute test and learn initiatives, complete with detailed reporting for execution and rollout of plans.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retention Specialist jobs
Develop an understanding of what is needed to create a great client experience.
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Work with cross-functional teams to lead the creation and preparation of new campaigns for execution including campaign strategy, offer development, business case creation and approval, communication brief development, and client targeting.
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Prepare and present presentations to various audiences to influence the loyalty and retention program.
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Work closely with various business units to develop objectives.
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Manage all reports and systems to ensure all eligible residents with upcoming expirations are communicated with appropriately
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Step 3: View the best colleges and universities for Retention Specialist.