Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

The Community Services Specialist is primarily responsible for educating and empowering the community to effectively serve refugees and immigrants. This individual is also responsible for community engagement, recruitment, and coordination and education of volunteers.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Design and assist with recruitment and educational events for the community;
• Act as a community liaison to create new community partnerships;
• May manage social media initiatives, depending on program;
• Coordinate referrals and volunteer intakes;
• Conduct volunteer interviews, volunteer evaluations, and volunteer matching;
• Provide ongoing coaching and support for volunteers through phone calls; emails and meetings;
• Coordinate monthly training events and support group meetings;
• Coordinate quarterly mentor gatherings.
• Assist with the facilitation of volunteer orientation sessions.
• Collaborates with the administrative coordinator to oversee the recruitment, processing, and training of tutors or mentors.
• Foster ongoing relationship with tutors or mentors through weekly communication.
• Coordinate weekly volunteer schedules.
• Provide recruitment assistance for in home ESL and homework tutors.
• Assist with Refugee ESL Program including classroom management and coordination of volunteers.
• Act as a community liaison to establish new educational initiatives and resources.
• May administer the distribution process for mentor logs, while also following up on missing logs in a timely manner, depending on program.
• Attend and actively participate in weekly team meetings.
• Complete other duties as assigned.