Refugee Foster Care Case Aide

Requisition #: req11012

Location: Grand Rapids, MI

Hours: Part-time (20 hours/week) 2:00pm - 7:00pm

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

As a Refugee Foster Care Case Aide, you will be primarily responsible for providing transportation to clients, draft visitation notes, assist case manager with completing paperwork, and assist with scheduling appointments for clients.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES:

• Provide transportation to clients for but not limited to reunifications, court hearings or legal appointments, medical appointments, foster homes, and other social agencies;
• Assist with scheduling medical and dental appointments for clients;
• Effectively communicate with foster parents on the needs and/or updates for clients;
• Conduct and maintain monthly vehicle inspections;
• Effectively utilize the program’s database and data collection tools;
• Participate in the program’s on-call schedule;
• Draft and maintain notes related to interactions and areas of concern observed during visits and share notes with the treatment team;
• Complete paperwork and phone calls for case manager, as requested;
• Schedule and prioritize work duties in partnership with supervisor and other team members;
• Report transportation problems that occur and impede timely transportation request;
• Attend trainings and meetings as assigned by supervisor;
• May assist with file audits and small purchase requests;
• Adhere to policies and procedures to ensure organizational and program compliance;
• Attend organizational and program specific required meetings and annual trainings;
• Complete other duties as assigned.

QUALIFICATIONS:

• High School Diploma or equivalent;
• Must be at least 21 years of age to operate a vehicle on behalf of the agency;
• Demonstrated ability to speak English, and bi-lingual Spanish, a plus;
• Demonstrated organizational skills;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service to a diverse population;
• Ability to work independently with strong attention to detail;
• Must be reliable with time sensitive deadlines and tasks;
• Computer and typing skills sufficient to perform essential job functions;
• Active motor vehicle license and maintain a reliable vehicle with adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Diversity, Equity, and Inclusion Commitment.

We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened and our workplace is more dynamic. We are a global organization with multicultural staff, clients and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.