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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Type:
RegularScheduled Hours:
40Work Shift:
Day (United States of America)Job Summary: Manages the daily administrative and clinical practice operations with commitment to providing the highest quality of service to patients in an ambulatory care practice. Provides oversight and training in all areas of day to day practice operations and resource utilization.Job Description:
Essential Responsibilities:
1. Participates in planning and implementation of practice goals, programs and objectives, personnel, resources and equipment. Implements the approved business plan that identifies strategies, objectives, timetables, expected outcome and measures for assigned areas of responsibility. Updates plan to reflect challenges and opportunities in the marketplace and BILH's overall direction.
2. Organizes, manages and coordinates all operational and administrative processes. Manages support staff; organizes and oversees work schedules and assignments to meet operational needs. Develops and implements procedures to ensure efficient processing of work including time of service co-payment collection, referral management and pre-registration.
3. Makes decisions concerning hiring, corrective action and personnel matters as appropriate. Responsible for development of office orientation procedures and protocols and maintaining compliance with NHC policies and procedures.
4. Coordinates care delivery, patient flow and clinic check out/discharge activities. Oversees patient scheduling, registration and billing processes according to protocol. Coordinates and ensures skill development and training for all staff.
5. Monitors provider's (MDs, NPs, etc.) schedules to ensure that appropriate staff is present and a reasonable amount of patients scheduled, in order to best facilitate care for the patients in a timely manner. Works closely with the Medical Director to provide a team approach to problem solving and work efficiency for all.
6. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None
7. Has full responsibility for planning, monitoring and managing department budget.
Required Qualifications:
1. High School diploma or GED required. Bachelor's degree preferred.
2. 3-5 years related work experience required and 1-3 years supervisory/management experience required
3. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Competencies:
1. Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.
2. Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.
3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
4. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
5. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
FLSA Status:
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Exempt
Full Time
$130k-179k (estimate)
05/10/2024
07/08/2024
The job skills required for Practice Manager include Billing, Customer Service, Scheduling, Health Care, Problem Solving, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Practice Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Practice Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Practice Manager positions, which can be used as a reference in future career path planning. As a Practice Manager, it can be promoted into senior positions as a Chief Operating Officer - Physician Practice that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Practice Manager. You can explore the career advancement for a Practice Manager below and select your interested title to get hiring information.
If you are interested in becoming a Practice Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Practice Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Practice Manager job description and responsibilities
A practice manager oversees the various aspects of a medical office.
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Schedule time with the practice nurses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Practice Manager jobs
Keep team communication lines open.
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Find easier ways to communicate with patients.
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Develop a procedure for handling client complaints.
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Medical practice managers face unique challenges, and a good one requires the right combination of experience, education, and common sense.
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A Practice Manager that understands how to attract and retain talented people will be an enormous asset.
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Step 3: View the best colleges and universities for Practice Manager.