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About BetaNXT
BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver a comprehensive, end-to-end advisor and investor experience.
BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle.
Position Overview of the Product Support Representative:
As a Product Support Representative in our Trading Support team, you will be responsible for analyzing business issues and resolving inquiries in a fast-paced environment, following our Incident Management Protocol when there is an interruption of service, and supporting business and system functionality. Product Support Representatives will work closely and communicate with technical and business associates throughout our organization and within our clients' organizations. In addition, you will provide world class customer service while supporting order and execution processing for equities, fixed income and options, post-trade regulatory reporting systems, and trade matching processes.
Duties and Responsibilities of the Product Support Representative:
Skills and Experience of the Product Support Representative:
#LI-Remote
Full Time
$54k-70k (estimate)
06/18/2023
07/20/2024
The job skills required for Product Support Representative include Customer Service, Communication Skills, Verbal Communication, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Support Representative positions, which can be used as a reference in future career path planning. As a Product Support Representative, it can be promoted into senior positions as a Sales Support Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Representative. You can explore the career advancement for a Product Support Representative below and select your interested title to get hiring information.