What you'll do:

• You'll be the voice of our team members by celebrating their successes, hearing their concerns, and providing counsel in areas such as: performance, employee relations, and development
• Partner with managers to provide guidance on our policies and employment law
• Conduct investigations when appropriate
• Assist our amazing Learning and Development in facilitating continued education to team members and leaders
• Meet with our supervisors to support them through our leadership development program
• Partner with key stakeholders such as the People Operations, Legal and Compliance to build new policies that make sense for the organization
• Maintain good case documentation because we can't operate based on our memory alone

You're a great fit if you:

• Possess a good “gut instinct” that enables you to make decisions based on evidence and experience in the industry
• Get the gist of what's legal and what's not ; bonus points if you operate with integrity and do what's right by the team member and company
• Have experience supporting start ups in the valley in a People Operations capacity
• Are a communication wizard and know how to effectively partner with all levels of team members and leadership
• You've worked in a customer facing position in the past (such as hospitality, restaurant, events, etc.) We want customer service ninjas on all of our teams!
• Strongly preferred PHR/SHRM-CP Certification
• Completed a 4 year college degree in a related field (required)