Job Summary: Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis.

Job Duties:

• Welcomes and greets guests with a warm friendly smile.
• Work fluidly with other staff members as a team.
• Processes guests' orders and ensures all items are prepared properly and in a timely manner.
• Communicates with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction with the food and service.
• Observes diners to ensure guests are satisfied with the food and service and respond to any additional requests.
• Clears and resets table at the end of each course or upon completion of the meal.
• Prepares guest checks that itemize and total meal costs and sales tax.
• Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintain a neat, organized and clean workspace and uniform.
• Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
• Following established guidelines and training manuals.
• Performs other duties as assigned, i.e., Runs food, Room service, Ensures buffet is stocked

Qualifications:

• Strong communication, organization, and problem-solving skills.
• Knowledge of principles, values, and processes for providing superior guest service.
• Knowledge of basic math with the ability to operate a POS system.
• Ability to project a professional, friendly and courteous image to guests.
• Ability to multi-task and be detailed oriented.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work a flexible schedule, including weekends and holidays.