13 Front Desk Associate Jobs in Huntersville, NC
Best Western Plus is Hiring a Front Desk Associate Near Huntersville, NC
Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and ensure accurate room assignments
- Maintain knowledge of hotel policies, procedures, and safety protocols
- Operate phone systems, including answering calls and taking messages
- Assist with night audit duties as needed
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
Experience:
- Previous experience in guest services or hospitality management is preferred
- skills (English/Spanish) are a plus
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Familiarity with phone systems and basic computer skills
- Knowledge of hotel management software is a plus
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
We offer competitive pay rates based on experience.
If you are passionate about providing exceptional guest experiences and thrive in a dynamic hospitality environment, we encourage you to apply for the position of Front Desk Agent.
Job Types: Full-time, Part-time
Pay: $12.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Night shift
Work setting:
- In-person
Ability to Relocate:
- Huntersville, NC 28078: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
Accommodations
$30k-39k (estimate)
02/22/2023
08/13/2024
montereyinnca.com
MONTEREY, CA
100 - 200
Private
$10M - $50M
Accommodations
Related Companies
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.
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