2 Hotel Front Desk Clerk Jobs in Coralville, IA
Best Western Plus Hotel is Hiring a Hotel Front Desk Clerk Near Coralville, IA
Front Desk Clerk
About us
Best Western Plus
Property is 6 months old
Come join our family like atmosphere!!!
Job Details
We are looking for an outgoing person to join our team.
We are needing 3pm-11pm
Must be available to work on weekdays and weekends
JOB OVERVIEW:
Provide excellent customer service at all times, be efficient, attentive and friendly from reservation to checkout.
DUTIES & RESPONSIBILITIES:
Welcome guests in a friendly, prompt and professional manner.
Inform guests about the hotel features/benefits and/or as per required brand standards
Handle hotel phone system. Transferring calls to appropriate room/department while maintaining safety
and security standards. Answer phone in a prompt and courteous manner.
Take, modify guestroom reservations. Register guests, issue room keys, provide information on hotel
services and room location.
Deal with inquiries, requests and complaints from guests‐Communicate with appropriate departments.
Perform cashier duties‐post cash and other miscellaneous charges.
Know hotel emergency procedures.
Maintain cleanliness of Front Office area.
Accurately process all cash and credit card transactions in accordance with established procedures
including but not limited to posting all charges, completing cashier and other reports, preparing deposit.
Follow up with guests to ensure their request or problem has been met to their satisfaction.
Follow all policies and procedures as dictated by the brand and Corporate Office.
Comply with quality assurance expectations and standards.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow‐up.
Promote team work and quality service through daily communications and coordination with other
departments.
Perform other duties as assigned including guest room tours, special requests, etc.
Frequently standing up behind the desk and front office areas
Problem solving, reasoning, motivating and training abilities are often used.
May be required to work nights, weekends, and/or holidays.
The statements in this job description are intended to describe the essential nature and level of work being
performed. They are not intended to be ALL responsibilities or qualifications of the job.
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $12.50 - $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time | Full Time
$26k-34k (estimate)
05/19/2023
06/08/2024
The job skills required for Hotel Front Desk Clerk include Customer Service, Front Office, Credit Card, Problem Solving, Planning, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
Similar Jobs
Popular Articles
