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Hotel Front Desk Agent
$27k-34k (estimate)
Part Time 1 Month Ago
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Best Western Plus, Bend, Oregon is Hiring a Hotel Front Desk Agent Near Bend, OR

Job description

Build your career and experience working for one of the most respected names in the Bend, Hospitality Industry - The Best Western Plus, 20615 Grandview Drive, Bend, OR 97701 currently has an opening for a Front Desk Agent.

Looking for customer service rock stars who enjoy interacting with others and has a friendly, professional attitude. This person should be flexible and have an attention to detail as well as a desire to provide excellent customer service.

Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

Job Requirements

  • High School Diploma or Equivalent required
  • Experience in Hotel, Customer Service or related field preferred
  • A passion for people and providing excellent guest service
  • Excellent communication skills.
  • Energy and self-motivation.
  • Positive attitude and professional demeanor.
  • Great problem-solving skills and the ability to resolve any guest issues.
  • Excellent attendance and ability to handle responsibility.
  • Attention to detail and great with numbers.
  • Showing initiative by going above and beyond what is required.
  • Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
  • The ability to work weekends and some holidays is a must.
  • Perform any other duties as requested by management
  • Night Auditor Position Job Requirements *In addition to the above the NIGHT AUDITOR POSITION requires the following:
  • Able to work the overnight audit shift 11:00 pm to 7:00 am
  • This position is responsible for balancing and closing previous business day and completing daily financial reports.
  • This position shows good sound judgment in making independent decisions including and ensuring all security protocols are being followed.
  • Assists guests in a friendly, professional and timely manner, while following Company and Best Western high standards of quality to ensure 100% guest satisfaction.
  • Assists with prepping and putting the Breakfast Bar ready for breakfast attendants and early guest checkouts.
  • The ability to work weekends and some holidays is a must.
  • Perform any other duties as requested by management

Please email your resume or you may also complete an application in person at:
Best Western Plus, 20615 Grandview Drive, OR 97701 Phone: 541.317.8500
*EOE/M/F/D/V Equal Opportunity Employer/Minorities/Female/Disabled/Veteran*

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

Job Type: Full-time

Salary: Maximum $18.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Schedule:

  • 10 hour shift
  • 4x10
  • 5x8
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Overnight shift
  • Weekend availability

People with a criminal record are encouraged to apply. PM/ Swing Shift suitalbe for College Students or Seniors in High School

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Every weekend
  • Holidays

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$27k-34k (estimate)

POST DATE

05/05/2023

EXPIRATION DATE

09/05/2024

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The job skills required for Hotel Front Desk Agent include Customer Service, Guest Service, Problem Solving, Initiative, Planning, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Front Desk Agent job description and responsibilities

Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.

01/10/2022: Wilmington, NC

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.

01/03/2022: New Britain, CT

They are ready to greet with a smile and offer necessary assistance to hotel guests.

03/05/2022: Billings, MT

They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.

03/05/2022: Clearwater, FL

The front desk agent has a relatable personality and a great desire to work with people.

01/07/2022: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Front Desk Agent jobs

A front-desk agent should be smiling at the time.

03/09/2022: Sioux City, IA

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

12/20/2021: Minneapolis, MN

The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.

01/21/2022: Minneapolis, MN

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

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Ability to work varying schedules to reflect the business needs of the hotel.

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Step 3: View the best colleges and universities for Hotel Front Desk Agent.

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