Description

PURPOSE:

Assist Service Technician to diagnose and repair defects in any roofing system with zero-defects and assure all customer needs are efficiently and effectively addressed.

DUTIES & RESPONSIBILITIES:

• Always maintain a SAFE work environment.
• Adhere to Best Roofing Fundamentals.
• Complete work as assigned by the Service Technician.
• Understand product specification requirements.
• Adhere to company processes and procedures.
• Other duties as assigned.

KEY RESULTS:

• Properly investigate and solve all service requests with zero-defect workmanship.
• Treat each customer respectfully; provide the BEST customer service possible. Direct customers to Service Technician to answer questions or address concerns.
• Work well with your Service Technician and be willing and able to learn.

SKILLS/EXPERIENCE REQUIREMENTS:

• Ability to work at heights on flat and inclined surfaces year-round in Florida weather required – roofers work on roofs.
• Ability to climb ladders and set up work requirements in a safe manner required.
• Ability to understand and follow oral and written instructions required.
• Ability to lift material, tools, and equipment constantly throughout the day required to complete the job.
• Ability to work at heights on flat and inclined surfaces year-round in Florida weather required – roofers work on roofs.
• Ability to climb ladders and set up work requirements in a safe manner required.
• Ability to understand and follow oral and written instructions required.
• Ability to lift material, tools, and equipment constantly throughout the day required to complete the job.
• Willingness to learn torching and heat welding roof material.
• Bilingual English and Spanish preferred.