Key Responsibilities

• Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair, service, and follow up.
• Communicates department goals and other pertinent company information to members of the Precinct in a clear, accurate, and timely manner.
• Works with clients directly to ensure staff is assisting customers with service and repair issues while achieving department goals.

Handles escalated client service issues.

Provides ongoing coaching and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service.

Basic Qualifications

• One year of experience in diagnosing and repairing PCs or consumer electronics
• One year of customer service experience
• One year of leadership experience including coaching, training, and recognition

Req #

945561BR

Brand

Geek Squad

Job Category

Services Group

Job Level

Individual Contributor

Minimum Pay ($)

15.00

Store Number or Department

000789 Valdosta GA Store

Maximum Pay ($)

20.55

Address Line 1

1705 Norman Dr

City

Valdosta

State

Georgia

Search Categories

Geek Squad, Retail

31601-8413

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the . Eligibility may vary.

Geek Squad Senior Agent - Repair Services Best Buy

Last updated : 2024-05-21