Job Description
As a Retail Sales Consultant, you'll consult with customers and design solutions to meet their needs. Once you're fully trained, you'll put your expertise to use by providing recommendations across multiple product categories and services. You'll help our customers in stores during scheduled appointments and assist with walk-ins when you're available. In addition to meeting customers' current needs, you'll also identify follow-up opportunities based on their future plans.
What you'll do

• Guide customers through complete solutions across multiple product categories and services
• Support projects from start to finish while acting as a liaison for customers throughout their journey
• Complete transactions both online and in person with a full understanding of Best Buy sales and transactional systems
• When more specialized assistance is needed, connect customers with appropriate Best Buy experts

Basic qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields
• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• Must be at least 16 years of age

Preferred qualifications

• 1 year of leadership experience in related field or military leadership equivalent
• 1 year of experience in customer relationship management (CRM)

What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Benefits
Benefits include medical, dental, vision, life and AD&D insurance, disability, 401(k), employee discount, 11 days paid time off, paid leave, caregiver pay, 7 holidays, stock purchase and more. See benefitsguide.bestbuy.com. Eligible for incentive pay.