1 PT Universal Banker Job in Norwich, CT

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PT Universal Banker

Berkshire Bank

Norwich, CT | Full Time

$68k-88k (estimate)

1 Week Ago

PT Universal Banker

Berkshire Bank Norwich, CT

$68k-88k (estimate)

Full Time | Banking 1 Week Ago

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Berkshire Bank is Hiring a PT Universal Banker Near Norwich, CT

Division: Retail BankingDepartment: Various - Branch NetworkReports to: Financial Center ManagerStatus: Non-ExemptGrade: 5 Pay Range: $18.00 - $27.50 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Norwich, CT - 108 Salem Turnpike 20 hours per week Benefits eligible Purpose/Objective:Identify customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and champions digital engagement. Performs general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as Bank's main point of customer contact; maintains working knowledge of established policies and operating procedures.Key Accountabilities:* Customer Service - 50% * Creates an exceptional client experience by demonstrating Berkshire Bank's "BeFIRST" values displaying energy and spirit to create a positive and collaborative work environment. * Excel at client service skills at all times to promote a positive brand image for Bank through face to-face communication and telephone etiquette. Lead through lobby management, ensure prompt welcomes of assistance to clients, and genuinely thank clients for their business. * Establishes, develops, and retains relationships with existing and potential clients by offering and selling products and services to meet the client's needs * Demonstrates excellent client service skills, telephone etiquette and communication (verbal/written), abilities at all times to promote positive image for the Bank and build client loyalty. * Explains Bank policy and procedures to clients and resolves routine service concerns. * Is adept at asking clients questions related to their finances and managing relationships with such tools as the Relationship Planner and Salesforce. * Works with clients to refer partnership solutions such as Wealth, Insurance, Cash Management and Mortgage. * Is proficient in the digital banking space and can assist clients with adoption. * Client Service Line Duties - 50% * Executes an extensive variety of client transactions accurately and efficiently to build client relationships and trust in accordance with established Bank regulations, policies, and procedures. * Maintains working knowledge of all products offered by the Bank and corresponding regulations, policies, and procedures. * Handles large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer daily within the prescribed balancing guidelines. * Acts as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations and knowing the client. * Assists in daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments. * Provides back up to Financial Center Manager, Assistant Financial Center Manager, and Financial Center Supervisor as needed and facilitates and participates in branch staff meetings. * Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act, if applicable (by exception only based on business need). Available to work Saturday hours and travel to nearby offices as required.Percentage of time spent on each area of key accountabilities will vary from branch to branch.Education:* High school diploma or equivalent * Banking courses a plus Experience:* Proven experience in a goal-oriented sales or customer service environment * Cash handling experience preferred * Sales experience preferred Skills & Knowledge:* Superior customer service skills * Strong communication (verbal/written) skills, with ability to conduct face-to-face interaction * Ability to identify customer needs and make appropriate sales * Basic computer skills * Interpersonal skills Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$68k-88k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

05/03/2024

WEBSITE

berkbank.com

HEADQUARTERS

NEW YORK, NY

SIZE

100 - 200

FOUNDED

1871

TYPE

Private

CEO

JOSEPH FINK

REVENUE

$10M - $50M

INDUSTRY

Banking

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The job skills required for PT Universal Banker include Customer Service, Cash Handling, Products and Services, Retail Banking, Client Service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a PT Universal Banker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by PT Universal Banker. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for PT Universal Banker positions, which can be used as a reference in future career path planning. As a PT Universal Banker, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PT Universal Banker. You can explore the career advancement for a PT Universal Banker below and select your interested title to get hiring information.

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If you are interested in becoming an Universal Banker, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Universal Banker for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Universal Banker jobs

Universal bankers should be comfortable executing marketing and sales techniques when the opportunity arises.

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Training Online Training For Bankers American Bankers Association.

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Develop goals/action plans to enhance Customer Service, Banker and Teller skill sets.

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Attention to detail, problem solving, and the ability to be pro-active.

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Step 3: View the best colleges and universities for Universal Banker.