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Berkshire Bank
Boston, MA | Full Time
$163k-220k (estimate)
2 Months Ago
Managing Director, Retail Banking
Berkshire Bank Boston, MA
$163k-220k (estimate)
Full Time | Banking 2 Months Ago
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Berkshire Bank is Hiring a Managing Director, Retail Banking Near Boston, MA

Division: Retail Department: Retail Reports to: President & COO Status: Exempt/Officer Grade: 15 Pay range: $139,614 - $296,513 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Boston or Worcester, MA Purpose/Objective: Provides senior leadership on the execution of the retail banking strategy to drive short and long-term growth and profitability. Oversees the branch network, retail sales and service delivery, and branch operations. Identifies internal and external opportunities to grow the business and increase wallet share by leading business line initiatives and major divisional projects. Maximizes Berkshire Bank's product set, increasing revenue and fee income streams via enhanced products, cross-sell continuity, and improved partnerships both internally and externally. Plays an integral role in the acquisition and/or divestiture activity including denovo expansions; manages branch closings/consolidations. Key Accountabilities: * Drives development and execution of the business line's growth and profitability strategy; plays an integral role in the implementation process. Ensures each retail unit operates in support of the Bank's strategic goals and objectives and within established budgets. Provides senior management support to business lines on various initiatives including marketing, small business and commercial deposit campaigns; incentive compensation; compliance disclosures, sales force, CRM and operational effectiveness. Leads execution and communication plan of business line priorities. * Accountable for P&L, business line budgets and cot analysis. Participates in various product development initiatives while ensuring objectives are achieved and costs are controlled. Manages relevant information systems and operational services to internal and external customers. * Identifies and capitalizes on market, industry and economic opportunities. In partnership with line of business executives, develops strategic solutions and plans to fit client needs and deliver best in class products and service. Leads efforts to develop and implement sales and service enhancements to promote growth and add value to our clients. * Utilizes key performance metrics including business line scorecards, pipeline and cross-sell activity to analyze results and integrate findings for continuous improvement and execution of the relationship banking model. * Establishes compliance policies and procedures and works in collaboration with other departments to maximize efficiencies and effectiveness. Serves on various internal committees. * Provides leadership, motivation, Coaches, mentors, and trains Regional Managers to develop relationship building sales culture and exceptional customer experience. Ensures optimum team and individual performance in support of the Bank's goals and objectives. Performs managerial activities including recruiting, goal setting, performance management and appraisals, training, salary recommendations and staffing changes and ensures goals and objectives are in line with overall Bank objectives. * Champions the execution of retail distribution which includes centralized communication, sales reporting, data management, and campaign development and execution. * Supports the design, development and administration of incentive program and associated sales practices. May serve on several Bank committees and related project teams as the financial center sales and service resource for the company. * Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Education: * Bachelor's degree or equivalent experience * Ongoing industry related and management education Bachelor's degree or equivalent work experience Experience: * 10 years of experience in branch banking * 7-10 years of management and supervisory experience with progressively increasing responsibility * Solid experience in leading and managing a sales culture * Significant experience in all disciplines of retail banking Skills & Knowledge: * Demonstrated leadership skills * Excellent presentation and written communication skills * Strong strategic planning background * Strong project management skills * Proven track record in executing and driving sales results * Strong innovation and influencing skills Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$163k-220k (estimate)

POST DATE

02/29/2024

EXPIRATION DATE

04/01/2024

WEBSITE

berkbank.com

HEADQUARTERS

NEW YORK, NY

SIZE

100 - 200

FOUNDED

1871

TYPE

Private

CEO

JOSEPH FINK

REVENUE

$10M - $50M

INDUSTRY

Banking

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